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error POSIX erreur 13 (4 posts)

  • Started 10 years ago by jof
  • Latest reply 10 years ago from Scott McGuire
  • jof Member

    Hello,

    I wanted to send my personal pages to my web host (orange.fr).My parameters of ftp personal files are'perso-ftp.orange.fr'
    Using this adress in fetch new connexion panel , error posix ERREUR 13 was returned.

    Trying to connect to perso.orange.fr , the "dog" runs but message was returned' it lasted too long to connect'.

    Thanks for suggestions.

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    A Posix error usually indicates some sort of network problem, either on your network or with the server. This may be a temporary problem.

    It looks like the correct address to enter in the Hostname field is "perso-ftp.orange.fr" not "perso.orange.fr". I tested it and it appears to be accepting connections.

    Could you please try connecting to perso-ftp.orange.fr again, and see if you are still having a problem?

    If you get a POSIX error again, please do the following:

    After you try to connect and you get the error message, please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • jof Member

    thanks for yous answer.
    I tried again.
    The report from fetch was:
    Fetch 5.2.1 (5C263) PowerPC running on Mac OS X 10.3.9 (7W98) PowerPC French
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 19/11/2007 T
    Connecting to perso-ftp.orange.fr port 21 (Mac OS X firewall is off) (6/11/07 20:34:57)
    Update check skipped at 06/11/2007 20:36 (next check after 07/11/2007 11:50)
    and the same message of error was returned.

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    Could you please try to connect to ftp.fetchsoftworks.com ? No username or password is required to connect to it.

    Please let us know if you are able to connect successfully, or if you get an error trying to connect to it.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

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