Fetch Softworks

error - server drops connection (4 posts)

• Started 15 years ago by corinhorn
• Latest reply 15 years ago from Scott McGuire

• corinhorn Member

  Fetch works fine for me except for large files. If I am uploading for more than 75-90 minutes, the upload stops with the error:
  "Server dropped connection"

  Also:
  Server responded: "Accepted Connection"

  I think this is the relevant portion of the transcript window:

  226-Options: -a -l
  226 20 matches total
  TYPE I
  200 TYPE is now 8-bit binary
  SIZE 082008.dmg
  213 3617532260
  PASV
  227 Entering Passive Mode (64,13,232,65,205,30)
  Making data connection to 64.13.232.65 port 52510
  REST 3617532260
  350 Restarting at 3617532260
  STOR 082008.dmg
  150 Accepted data connection
  Unsuccessful transfer of 082008.dmg (168,444,728/6,793,408,235 bytes, 92,096 bytes/sec, 30:29 elapsed) stopped at 8/28/08 4:25:00 PM (error: 2,-30014)
  ftp_store: 2,-30014 (state == PUT_SENDING)

  I have the most current version of Fetch and Mac OS X . I'm not sure if I need to change Fetch settings or settings on my server.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  After the server drops the connection, have you tried using Fetch's resume upload command? (I realize this is not a perfect solution, but trying it will help us analyze the problem.)

  You can find out more about it by reading the resuming uploads in Fetch Help (or click the link here).

  If you have tried resuming the upload, does the upload continue and then drop the connection again after a while, or does resume upload fail right away?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• corinhorn Member

  Yes I've been using the "resume upload" feature. It uploads for a while, but then disconnects again. So uploading a file that is a few gigabytes large takes multiple resume sessions.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the additional information. Could you please send a short email about your problem to:

  bugs at fetchsoftworks dot com

  And we'll follow up with you from there.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #