Fetch Softworks

Error: The Connection Timed Out Mac OS Jaguar (6 posts)

• Started 21 years ago by ajdewey
• Latest reply 21 years ago from ajdewey

• ajdewey Member

  I just downloaded that latest version of Fetch 4.0.3. and have been trying to use it with the latest version of Mac Jaguar. 10.2.4. This new Fetch version does not allow me to connect with the server for some reason. The little dog starts running - and after about 30 second I get the message - "Error: the connection attempt timed out." The only way that I can get Fetch to work is by restarting my computer on my OLD operating system (9.3) and using my old Fetch 3.0 version. The new version of Fetch 4.0 will not work on my OLD OS (9.3) - nor will the old Fetch 3.0 work on my NEW OS (10.2.4). This means that Net Nations server still works - and so does mine - the only thing that doesn't work is this new version of the Fetch software - or so far - getting any version of Fetch to work on my Mac OS 10.2.4. CAN YOU HELP?

  Posted 21 years ago #

• Jim Matthews Administrator

  Can you post the contents of the Fetch Transcript window after you try to connect with Fetch 4.0.3 on 10.2.4? My guess is that you may need to change the setting of the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences.

  Fetch 4.0.3 should work on Mac OS 9 -- what happens when you try that?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• ajdewey Member

  The contents of the Fetch window say "Error: the connection timed out." is that what you are looking for? I have already tried unchecking the PASV checkbox in the firewall preferences - but I still get the same Error message....any more ideas?

  Posted 21 years ago #

• ajdewey Member

  Fetch 4.0.3 System 0x1024 Serial FETCHFL001-PP4B-EP6F TR
  Hre is the transcipt window...

  Using USER with no logon (aka USER user@host) proxy server host:qwest.net, port:21, userid:
  Connecting to qwest.net port 21 (3/4/03 5:37:53 PM)
  Using USER with no logon (aka USER user@host) proxy server host:qwest.net, port:21, userid:
  Connecting to qwest.net port 21 (3/4/03 5:40:59 PM)

  Posted 21 years ago #

• Jim Matthews Administrator

  Your copy of Fetch is configured to use a proxy server, which may be incorrect. I would recommend choosing "Preferences..." from the Customize menu, choosing the Firewall tab, and setting the Proxy Type pop-up menu to "None". Then try connecting -- is that any better?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• ajdewey Member

  It worked!!! Thanks for all your help Jim!!!

  Posted 21 years ago #