Fetch Softworks

Error: The server dropped the connection (it may be too busy) (3 posts)

• Started 17 years ago by guest
• Latest reply 17 years ago from guest

• guest Registered Member

  Hello,

  I am having problems connecting to a new server that I transferred one of my websites to. I have used this version of Fetch before on this computer so I sort of expect that my problem has to do with the server rather than the program, but I thought to avoid any unnecessary delays I could check here too.

  Details:
  I am using Fetch 4.0.3 for Mac

  Under Preferences > Firewall I have checked
  "use passive mode transfers (PASV)"

  I have Proxy Type set to "none"

  I believe that I am entering my host, username and password correctly, I have double and triple-checked this info.

  Here is the fetch transcript (with the serial number omitted):

  Connecting to 67.59.146.64 port 21 (9/6/06 10:35:12)
  Connecting to public_html/ port 21 (9/6/06 10:35:57)
  Connecting to 67.59.146.64 port 21 (9/6/06 10:36:07)
  Connecting to 67.59.146.64 port 21 (9/6/06 10:38:55)
  Connecting to 67.59.146.64 port 21 (9/6/06 10:39:22)
  Connecting to www.brocx.net port 2082 (9/6/06 10:40:33)
  Connecting to www.brocx.net port 21 (9/6/06 10:42:36)
  Connecting to www.brocx.net port 21 (9/6/06 10:42:45)
  Connecting to www.brocx.net port 2082 (9/6/06 10:43:23)
  Connecting to www.brocx.net port 2082 (9/6/06 10:45:49)
  Connecting to www.brocx.net port 2082 (9/6/06 10:48:19)
  Connecting to www.brocx.net port 2082 (9/6/06 10:50:44)
  Connecting to www.brocx.net port 2082 (9/6/06 10:58:18)
  Connecting to www.brocx.net port 2082 (9/6/06 11:01:33)

  What happens is that the little dog runs for about a minute or a minute and a half and I get that error message. Is this a problem on the hosting end or is there something I am doing wrong on my end? I realize my first few connection attempts were to the wrong host, but after that I think I got the host correct.

  Thanks in advance for your help,
  Andy Markison

  www.andymarkison.com
  www.zapgraphix.com

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi Andy,

  Yes, that looks like a server problem, although I see that several of the times you tried to connect using port 2082 - normally you want to try connecting using port 21 when using FTP.

  Anyway, the server is not responding to connections on either port 21 or 2082, so you should contact the server administrator/hosting provider to see what the problem is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• guest Registered Member

  Okay Scott, that's kind of what I thought. Good to know about port 21 though.

  Thanks for your help,
  Andy

  Posted 17 years ago #