Fetch Softworks

Fetch 15 day trial (4 posts)

• Started 16 years ago by Confused
• Latest reply 16 years ago from Scott McGuire

• Confused Member

  Please forgive me if my ?'s are dumb. i dont have a whole lot of knowledge of computers. I am however, ready to upload a web site I have been working on onto the internet. Now, I downloaded Fetches 15 day free trial, but I don't know where it went or how to access it. It went into download manager???? How do I get it started? Obviously I have a Mac. Thanks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  What program did you use to download Fetch, and what version of Mac OS X do you have?

  If you use Safari, normally Fetch will be downloaded to your Desktop - it will be on the right-hand side of your screen along with other icons, such as your hard drive icon.

  The Fetch download is named "Fetch.dmg" (dmg means "disk image"). Safari normally opens the Fetch disk image automatically and you will also see an icon named "Fetch Installer." Double-click on the Fetch Installer icon, and you should see Fetch and installation instructions.

  You can double-check to see where Safari downloads files by choosing Preferences from the Safari menu, clicking the General icon, and seeing what the "Save downloaded files to" option is set to.

  Most other web browsers are set to download files to the desktop as well; search for a file named "Fetch.dmg" if you do not see it on the Desktop.

  If you are using a web browser other than Safari and you still can't find the file, please let us know and we'll try to help out.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Confused Member

  Wow, thanks for your quick responce!I am using Mac os 10.2 and I think i was using I Ex when I downloaded it. It is no-where to be found! Can I download again using Safari? When it was downloading it went into the download manager. Where I noticed many other lost files I have never been able to find or open! It didn't give me an option of where to put it before it downloaded.

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Yes, you can download Fetch again using Safari if you want.

  You can also see where Internet Explorer putting downloaded files by choosing Preferences from the Explorer menu, and then in the Preferences window, clicking on "Download Options" under "Receiving Files" on the left-hand side. Then on the right-hand side of the window, you should see a box saying "Download Folder" and it will show the name of the folder where downloaded files are going to. You can also change the download location - I recommend changing it to your Desktop. Then you could just re-download it using Explorer.

  By the way, the most recent version of Fetch, Fetch 5.2, does not run on Mac OS X 10.2 (it requires Mac OS X 10.3.9 or newer). However, we do still offer Fetch 5.0.5, which does run on Mac OS X 10.2. You can download it from:

  http://fetchsoftworks.com/downloads.html

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #