Fetch Softworks

Fetch 3.03 Bookmarks and error message (4 posts)

• Started 21 years ago by Michael Sauer
• Latest reply 21 years ago from Jim Matthews

• Michael Sauer Member

  I cannot seem to get my saved bookmark to work. My shortcut through "a new connection..." works perfectly, but the bookmark in my bookmark file does not. I keep getting a "Access denied by ACL" error message. Our client is having the an error with the same procedure. Thei error says, "root directory cannot be modified" Please help!

  Posted 21 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after you get the error (choose "Fetch Transcript" from the Window menu). It might also be helpful to see the transcript from a successful login.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• Michael Sauer Member

  I have figured out the problem, although it doesn't make any sense why it works. The problem was that I couldn't bookmark a client's folder location that had "read and write" permissions. It's parent directory had no permissions.

  To solve the problem I gave the client's folder's parent folder "read" only permission and it worked. For some reason, I had to give the parent a permission, to bookmark a folder within it.

  What is crazier is that, everything worked fine as a shortcut, but NOT a bookmark.

  Is this documented anywhere? Is this new? Is this true? Do I win a t-shirt?

  Thanks
  Michael Sauer

  Posted 21 years ago #

• Jim Matthews Administrator

  I'm still puzzled by the bookmark/shortcut difference, but your description does sound like my understanding of UNIX permissions. Congratulations on figuring out what to change.

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #