Fetch Softworks

fetch 4.0.3 won't let go (5 posts)

• Started 18 years ago by bestdill
• Latest reply 18 years ago from bestdill

• bestdill Member

  I really do not know how to explain this any differently than I am. This is what has happened. I threw away everything on my system that had anything to do with fetch (because of the same problem I am once again having). Fetch connects with the server fine, they seem to exchange files fine. It is only the uploading of a graphic file (it seems to be any graphic file labled .jpg or .gif which is all I have tried; and file size does not seem to matter) that this happens. It loads (watching it load by the bytes) all of the file (ie:

  file
  20th.jpg
  Binary Data
  22,676 bytes

  transfer
  22,676 bytes)

  So it looks like all the file goes (but it really never makes it to the server because it is never released by fetch; or is this the server doing this to fetch?). But it is at this point that the dog quits running. It just stops everything looking as if the file has loaded but still showing it is putting file... in the Status field. So it never seems to finish. Then I have to force quit the fetch application. I relaunch fetch, heading back to the same server connection I just had; the dog appears in the dialogue box but is dead again. Status says it's connecting but it never happens. Everything is once again locked up. So I force it to quit again. I can repeat this last process until I restart the entire unit. Then fetch seems to work again for html files. But not the graphic files. It downloads fine (anything I tried came down). The uploading just gets hung up on the graphic files. I can't send a log because once it locks up, everything is frozen and getting to the log would be on the other side of this happening and I can't get to it. I have to restart the computer just to get fetch working at that point. It would'nt be so bad if I were not a graphics artist, so alot of the stuff I upload are graphics and photos.

  Thanks for your support in my efforts to continue to use this product. We have been buddies for a long time and I hate to give up on it now. It works on every computer I am using except for the graphics workhorse I have to do most of the work on. It worked there for a long time until I switched from dial up to DSL. Then this problem has occurred and made the machine worthless because it can't upload graphical information. I am having to move the files around by burning them to a disc and physically take them to another computer to upload them via fetch there. It's a pain, but it's a work-around until I can get fetch working again on the workhorse. Thanks,

  Happy Holidays to you and yours.

  Posted 18 years ago #

• Jim Matthews Administrator

  It sounds like a problem with your ethernet, router, or DSL modem. My guess is that you'll see similar behavior uploading that same file with another FTP client (and you might want to try doing that, to narrow the source of the problem).

  Are there any other computers connected to the Internet by way of this DSL modem? Do they have this problem?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• bestdill Member

  All the other computers here are connected to the internet in the same manner. I only have Fetch on one of the others (a G3 laptop) and it works fine. The rest of the computers in use here are PC's and do not use Fetch to ftp. But they all work fine when doing ftp with their respective ftp programs. It's just the workhorse that has laid down when it comes to graphics. I cleaned the hard drive up before I tried reloading Fetch just so there might be fewer complications. But the same thing that led to this is still happening. Thanks,
  Randy

  Posted 18 years ago #

• Jim Matthews Administrator

  Have you tried another FTP program on the computer in question?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• bestdill Member

  No. But if I do and it works, it'll sever my long time affair with Fetch (and these dialogues I keep having with you!). Happy Holidays. And thanks for your time and efforts for all of us.

  Randy

  Posted 18 years ago #