Fetch Softworks

Fetch 5.0.3 with Mac OS 10.4.2 (4 posts)

• Started 18 years ago by beetsuits
• Latest reply 18 years ago from Scott McGuire

• beetsuits Member

  I upgraded to Fetch 5.0.2 a few weeks ago and it was working and playing well with OS 10.3.9. When I upgraded the OS to 10.4.2, Fetch began to quit as soon as I tried to connect. I upgraded Fetch this morning to 5.0.3 and still am having the same problem. I have read several other messages in this forum and have tried to delete the preferences suggested and have re-started the machine after the installation.

  Any suggestions?

  Posted 18 years ago #

• Scott McGuire Administrator

  Hi,

  Sorry to hear you're having problems. This may be a StuffIt-related problem. Could you try reinstalling StuffIt Expander (or whatever StuffIt product you had installed before upgrading to Mac OX X 10.4)? You can get StuffIt updaters from http://www.stuffit.com .

  If you still see crashes after doing that, could you please email the crash log to bugs at fetchsoftworks dot com? You can find the crash log in the Library > Logs > CrashReporter folder in your home folder. We'll look to see if we can figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #

• beetsuits Member

  I saw stuffit in the trouble log, but thought that that seemed silly. I upgraded StuffIt and it works like a champ. Weird.

  Thanks!

  Posted 18 years ago #

• Scott McGuire Administrator

  Glad to hear that fixed the problem.

  We've found that after a series of Mac OS and StuffIt upgrades, the versions of StuffiIt components can get out of sync, which can lead to some problems with Fetch. We continue to work on making Fetch handle these situations better.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #