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Fetch 5.7.4 and Yosemite (35 posts)

  • Started 3 years ago by Jim Matthews
  • Latest reply 2 years ago from Jim Matthews
  • Jim Matthews Administrator

    Hi,

    It sounds like a problem with your keychain. I would try deleting the password for this server from your keychain. To do that:

    1) In the Finder, choose Utilities from the Go menu
    2) Open Keychain Access
    3) Type the name of the server in the search field; you should then see the entry for your password
    4) Open the entry and click Show Password; take note of the password
    5) Delete the entry from the keychain
    6) Try Fetch again

    Please let me know if that doesn't work.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Tomasz Orzechowski Member

    I did that. I removed all keys associated with Fetch and completely uninstall Fetch using two different tools including appdelete. All properties and any config files were deleted. Then after restart I have installed Fetch again.
    Unfortunately problems still exist...

    What happened?
    Is it possible to run Fetch even if Yosemite is the worst full of bugs OS I have ever had?...

    BTW. I do hate Yousemite... Mail crashes all the time...

    Posted 2 years ago #

  • Jim Matthews Administrator

    My next suggestion would be to choose Keychain First Aid from the Keychain Access menu in Keychain Access.

    If that doesn't help I'll want to see your Fetch.log file. To find Fetch.log:

    1) Open Fetch
    2) Choose "Fetch Transcript" from the Window menu
    3) Choose "Show Fetch.log in Finder" from the File menu

    You'll want to send that to me by email; it's much too long to post here.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Dave Member

    5.7.4 does not work with Yosemite. It hangs up everytime I try and upload a file.

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi Dave,

    Could you contact me at http://fetchsoftworks.com/fetch/feedback ? I'd like to help find a solution to the problem you're seeing.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

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