Fetch Softworks

Fetch 5.7.7 won't connect (3 posts)

• Started 4 years ago by John Hyldgaard
• Latest reply 4 years ago from John Hyldgaard

• John Hyldgaard Member

  I have used Fetch currently through the day (yesterday, April 2). Then suddenly I am met with this error message: The action could not be completed because an error has occurred. Mac OS error -25293.

  Edited 4 years ago #

• Jim Matthews Administrator

  Hi,

  That is an error from the macOS keychain. Please try the following to check for and repair problems with the keychain:

  * Quit Fetch, if it's running.
  * In the Finder, choose Utilities from the Go menu
  * Open the Disk Utility application
  * Select the startup disk in the list on the left
  * Click the "First Aid" button, and then the Run button
  * Once it's done, try Fetch again.

  Let us know if you're still having problems after doing this.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 4 years ago #

• John Hyldgaard Member

  Actually it worked again after a system update. But thanks anyway. I'm sure your advice would have done the trick.

  Posted 4 years ago #