Fetch Softworks

Fetch 8.1 and Big Sur (47 posts)

• Started 3 years ago by Fausto Ponce
• Latest reply 2 years ago from Steve

• Richard Member

  Jim
  This is my problem, too.
  Any sign of a solution on the horizon, either from you or Apple?
  I do run Norton (but I gather from comments here, that that is not the problem).
  Never heard of Snitch.
  Problem started for me with Big Sur.
  Mac Mini; latest Fetch.

  Help, my website is getting out-of-date.

  Posted 3 years ago #

• Jim Matthews Administrator

  Hi Richard,

  I suspect that Norton is the issue, if it shows up in the Network pane of System Preferences (which would indicate that it has loaded a Network Extension).

  I don't have a solution on the horizon, but I continue to work on the issue.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 3 years ago #

• exoboy Member

  Running Mac OS Big Sur (11.2.3 (20D91). Upgraded Fetch to 5.8.2 and now I am also not seeing directory listing reliably. I have Little Snitch Installed and tried turning off network filtering, then I uninstalled it to see if that was the issue... Fetch still has issues in all situations. I would really hate to have to go to another FTP client. I love Fetch and have used it for years and am always happy to pay for upgrades. PLEASE HELP! Thanks! -- I also saved a Fetch Log if that helps at all. I also noticed that if I connect using FTP with TLS/SSL it seems to work okay - but have not tested it for long

  Edited 2 years ago #

• Steve Member

  I just tried exoboy's suggestion to login using TLS/SSL, but my host rejected it for incompatibility. So I tried SFTP... and it works fine! Went back to straight FTP and it broke again. So at least it works with SFTP. Does that help?

  Posted 2 years ago #

• Alex Colwell Member

  I am having similar problems using Fetch 5.8.2 on my iMac’s Big Sur 11.3.1, too. No issues from previous Catalina 10.15.7.

  Firewall settings - Allow incoming connections:
  Fetch
  ftp-proxy
  ftpfs_agent

  Firewall settings - Block incoming connections (of interest):
  ARDAgent
  cups
  java
  kdc
  launchd
  master
  mediasharingd
  netbiosd
  prl_naptd
  rapport
  sshd_keygen-wrapper

  I have Norton Security 8.6.3.

  Workaround: Use Parallels Desktop Version 16.5.0 (49183)’s VM Catalina 10.15.7 without Norton installation. Works great! I keep relative clean MacOS VM’s versions for backward capabilities of various applications. It’s a pain. I guess I will use Fetch until further notice.

  VM’s Firewall settings - Block incoming connections:
  java
  mediasharingd
  netbiosd
  rapport

  Posted 2 years ago #

• Joe Member

  Hello Jim. I am a longtime FETCH user who recently upgraded to macOS Big Sur 11.5.2. Please advise what I can do to get FETCH up & running. Regards.

  Posted 2 years ago #

• Ferdi S. Member

  Hi Jim and others,

  I don't know what happened but all of a sudden the situation with the 'empty file list' has vastly improved! I shall keep an eye on this but the problem may be all over.

  Best regards,
  Ferdi.

  Posted 2 years ago #

• Steve Member

  Here is a repost of my message a while back… I changed my settings to SFTP and it has worked ever since. Not one glitch. :-)

  Repost:
  “I just tried exoboy's suggestion to login using TLS/SSL, but my host rejected it for incompatibility. So I tried SFTP... and it works fine! Went back to straight FTP and it broke again. So at least it works with SFTP.”

  Posted 2 years ago #

• Ferdi S. Member

  Hi Steve,
  I tried that at the time, it did not work for me. I use TLS/SSL, it is server dependant. Anyway, I can retire my old 2013 MacBook and fully use the 2020 purchase.
  Thanks and best regards,
  Ferdi.

  Posted 2 years ago #

• Steve Member

  And I was so hopeful. 

  Posted 2 years ago #

• Ferdi S. Member

  I was a bit too quick a month ago. Anyway with 12.0.1 Monterey the 'empty file list' problem is definitely solved. I can now retire my 2013 MacBook Pro and fully use its one year old successor.
  Ferdi.

  Posted 2 years ago #

• Steve Member

  Glad it’s all ok. Mine has been ok as well. Still my favorite ftp app. 

  Posted 2 years ago #

• Kathy Member

  Fetch not working with MacOS Monterey. Will there be an update? Have been using Fetch forever.

  Kathy

  Posted 2 years ago #

• Steve Member

  Kathy- Did you try the previous suggestion to switch the "connect using" popup box to "SFTP" in the Fetch server login window? That seems to be fixing the issue for everyone... It did for me in Monterey as well.

  Posted 2 years ago #

• Brian Member

  Steve, where is this "connect using" popup box?

  Posted 2 years ago #

• Brian Member

  Never mind, got it, everything is finally working again, on Big Sur and Monterey. Yay!

  Posted 2 years ago #

• Steve Member

  Yay! Glad it worked. 

  Posted 2 years ago #