Fetch Softworks

Fetch can't find incoming folder on startup (5 posts)

• Started 16 years ago by peterboro
• Latest reply 16 years ago from peterboro

• peterboro Member

  My Fetch (5) is set up to open the incoming folder on my FTP Site. With no changes on my part, I get the following message: Fetch could not open the folder "/ftp/incoming" because the FTP server says that the requested item was not a folder or could not be accessed

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  We'd like some more information to help diagnose the problem.

  After you try to connect and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• peterboro Member

  Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.6 (8I127) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X002-A73G-D8BE T
  Connecting to ftp.serve.com port 21 (OS X firewall is off) (6/15/06 9:30:57 PM)
  Connected to 65.23.128.107 port 21 (6/15/06 9:30:58 PM)
  220-ftp.serve.com NcFTPd Server (licensed copy) ready.
  220-
  220-Welcome to DataRealm Internet Services!
  220-
  220-
  220
  USER peterboro
  331 User peterboro okay, need password.
  PASS
  230-You are user #26 of 50 simultaneous users allowed.
  230-
  230 Restricted user logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  CWD /ftp/incoming
  550 No such directory.
  ftp_cwd: -30006 (state == CHANGING_DIR)
  PWD
  257 "/" is cwd.
  PWD
  257 "/" is cwd.
  Update check skipped at 06/15/2006 09:32 PM (next check after 06/16/2006 05:08 PM)
  PWD
  257 "/" is cwd.
  PWD
  257 "/" is cwd.
  PWD
  257 "/" is cwd.
  PWD
  257 "/" is cwd.
  QUIT
  221 Goodbye.
  Connecting to ftp.serve.com port 21 (OS X firewall is off) (6/16/06 9:44:43 AM)
  Connected to 65.23.128.107 port 21 (6/16/06 9:44:43 AM)
  220-ftp.serve.com NcFTPd Server (licensed copy) ready.
  220-
  220-Welcome to DataRealm Internet Services!
  220-
  220-
  220
  USER peterboro
  331 User peterboro okay, need password.
  PASS
  230-You are user #9 of 50 simultaneous users allowed.
  230-
  230 Restricted user logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  CWD /ftp/incoming
  550 No such directory.
  ftp_cwd: -30006 (state == CHANGING_DIR)
  PWD
  257 "/" is cwd.
  TYPE A
  200 Type okay.
  PASV
  227 Entering Passive Mode (65,23,128,107,187,16)
  LIST -al
  150 Data connection accepted from 70.90.31.97:49564; transfer starting.
  drwxr-xr-x 4 peterboro users 87 Jun 5 09:05 ftp
  -rw-r--r-- 1 peterboro users 9627 Oct 19 2005 index.htm
  drwxr-xr-x 11 peterboro users 4096 Mar 21 15:20 old
  drwxr-xr-x 2 peterboro users 144 Jun 13 2003 pages
  226 Listing completed.

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the transcript. What happens if you tell Fetch to connect to just the folder "/ftp" instead? Do you see an "incoming" folder inside the "ftp" folder? And if you do, what happens if you double-click on it?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• peterboro Member

  Success! It takes me to the directory, ad I just click on "incoming" or "outgoing" THANKS for your help!!!
  Randy

  Posted 16 years ago #