Fetch Softworks

Fetch "Connection refused" (22 posts)

• Started 12 years ago by Admthoughts
• Latest reply 4 years ago from AT

• Admthoughts Member

  Hi there,

  Been trying to set up a wordpress blog.

  I downloaded fetch to use as my FTP client, but I keep getting the error message "connection was refused"

  I contacted a friend, and they were able to connect without any problems using the same information I was. So, is there anything non-obvious I need to check in my network settings, or is it more likely something on my computer?

  Here's copy pasta from the transcript window:

  Fetch 5.7 (5H314) Intel (Mac App Store) running on Mac OS X 10.7.2 (11C74) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Connecting to www.audiblethoughts.co.uk port 21 (Mac OS X firewall is allowing connections) (27/11/2011 20:36)
  An FTP connection to “www.audiblethoughts.co.uk” could not be opened because the connection was refused. (Contact the server administrator for more information.)
  Connecting to www.audiblethoughts.co.uk port 21 (Mac OS X firewall is allowing connections) (27/11/2011 20:38)
  An FTP connection to “www.audiblethoughts.co.uk” could not be opened because the connection was refused. (Contact the server administrator for more information.)

  Thanks

  Posted 12 years ago #

• Jim Matthews Administrator

  It looks like there's a problem with your computer's connection to the Internet. Can you use Fetch to connect to ftp.fetchsoftworks.com (leave the Username and Password fields blank)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 12 years ago #

• Admthoughts Member

  Hi,

  Thanks for the reply, but I decided to sleep on the problem...and it worked! Woke up this morning with Fetch running beautifully, so something I did last night must have fixed it somehow!

  Posted 12 years ago #

• Jim Matthews Administrator

  Glad to hear that it's working now.

  Posted 12 years ago #

• jim Member

  hello keeps reusing the above info

  please help

  Edited 11 years ago #

• Jim Matthews Administrator

  Are you having a problem with Fetch?

  Posted 11 years ago #

• Jasmine Member

  Hey,

  I'm having an issue connecting to the server..

  "An FTP connection to "aubr4830.db.10075857.hostedresource.om" could not be opened because the connection was refused."

  I've tried connecting to ftp.fetchsoftworks.com. Works fine. Am I missing an obvious step?

  Jasmine W.

  Posted 11 years ago #

• Jim Matthews Administrator

  It looks like the server you are trying to connect to (aubr4830.db.10075857.hostedresource.com) is not operating. You should contact the server administrators to find out if you should be using a different server.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• PJ Member

  I'm having this problem as well, but I can't connect to ftp.fetchsoftworks.com. Is there a setting I need to change or something?
  Thanks,
  Patti J

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi PJ,

  What error message do you get when you try to connect to ftp.fetchsoftworks.com? Could you choose "Fetch Transcript" from the Window menu and post the contents -- they may have information that helps us figure out what is going wrong.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• PJ Member

  Here is the transcript:

  Fetch 5.7.3 (5H683) Intel (Web Store) running on Mac OS X 10.8.2 (12C3006) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Expires 12/24/12 T
  Connecting to visioninactiononline.com port 21 (Mac OS X firewall is allowing connections) (12/10/12 7:31 AM)
  Connected to 74.220.215.52 port 21 (12/10/12 7:31 AM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 4 of 1000 allowed.
  220-Local time is now 08:31. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER vsisoni4
  331 User vsisoni4 OK. Password required
  PASS
  530 Login authentication failed
  An FTP connection to “visioninactiononline.com” could not be opened because the server rejected the password. (Contact the server administrator to verify that you have the correct hostname, username, password, and authentication method.
  Server responded: “Login authentication failed”)

  I have been able to connect with other file software using the same password.
  Thanks for any help.

  Patti J

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi,

  Fetch is passing the password you entered to the visioninactiononline.com server, and the server is saying that it isn't the correct password for the vsisoni4 account. I would contact the administrator of visioninactiononline.com and reset the password.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• J Member

  I can't connect to wordpress via fetch. I have the same error "...the connection was refused" What do I do?

  Posted 10 years ago #

• Jim Matthews Administrator

  Hi J,

  After you get that error could you choose "Fetch Transcript" from the Window menu, and post the contents here? That could give me clues to the source of this problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 10 years ago #

• J Member

  Fetch 5.7.3 (5H683) Intel (Web Store) running on Mac OS X 10.8.4 (12E55) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-53AR-ZPHC T
  Connecting to jgrandi.wordpress.com port 21 (Mac OS X firewall is allowing connections) (8/30/13 11:07 AM)
  An FTP connection to “jgrandi.wordpress.com” could not be opened because the connection was refused. (Contact the server administrator for more information.)

  Posted 10 years ago #

• Jim Matthews Administrator

  Hi,

  According to this web page, WordPress does not accept FTP logins:

  http://en.support.wordpress.com/ftp-access/

  I would read that page for more details.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 10 years ago #

• J Member

  Oh, thank you. I assumed from the previous posts and other reading I had done, that I could use FTP. Thank you for your help!

  Posted 10 years ago #

• Kristi Member

  I have been connecting to this server all week to make updates. All of a sudden, I can't login. I am able to connect to the Fetch server.

  Fetch 5.7.3 (5H683) Intel (Web Store) running on Mac OS X 10.9.4 (13E28) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCHED001-5HP4-48A7 T
  Connecting to jfs.eesd.org port 21 (Mac OS X firewall is allowing connections) (8/20/14, 9:32 AM)
  An FTP connection to “jfs.eesd.org” could not be opened because the connection was refused. (Contact the server administrator for more information.)

  Edited 9 years ago #

• Jim Matthews Administrator

  The jfs.eesd.org server appears to be up and responding. If you still can't connect I would try restarting your Mac and cable modem (or whatever device you use to connect to the Internet). If you still can't connect you should contact your Internet Service provider.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• AT Member

  I’m getting the connection was refused message as well when I try link to my website. I can link to ftp.fetchsoftworks.com. Here’s the log I get

  Fetch 5.7.7 (5H1795) Intel (Web Store) running on Mac OS X 10.12.6 (16G1918) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-VDPT-NJCF T
  Connecting to atdesignla.com port 21 (Mac OS X firewall is allowing connections) (5/3/19, 8:57 AM)
  An FTP connection to “atdesignla.com” could not be opened because the connection was refused. (Contact the server administrator for more information.)

  I have been in touch with both the company that houses my website and my internet provider. They both say it’s the other companies issue and have not offered any help beyond that. When the message “server administrator” which player is this referring to, my internet provider or the people that house my website?

  Posted 4 years ago #

• Jim Matthews Administrator

  Hi,

  It refers to the people who host your website. They run the server that you are trying to connect to, and should be able to give you the correct FTP login information.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 4 years ago #

• AT Member

  Thanks Jim

  Posted 4 years ago #