Fetch Softworks

Fetch Constantly asking to use confidential information (7 posts)

• Started 11 years ago by Tye
• Latest reply 11 years ago from Jim Matthews

• Tye Member

  Using mac OSX 10.6.8 and Fetch 5.7.1

  Everytime I open fetch, or change the dropdown to one of my bookmarks I am getting this message.

  http://www.aguawebs.com/bits/fetch.png

  I click the "Always Allow Option" but it doesn't save - it ask me everytime.

  This started to happen after the last upgrade - is there a new setting to change?

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi,

  Sorry about that. The fix is to move your copy of Fetch to the trash, and download a fresh copy of Fetch 5.7.1 from http://fetchsoftworks.com .

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Tye Member

  And that fixes it :)

  Thanks Jim

  Posted 11 years ago #

• jessi Member

  Thanks for this post - I am having the same problem.

  Tye, were your shortcuts and passwords saved after you did this? I have 50+ accounts saved in my shortcuts (with passwords) - all various IP addresses that I don't have written down or saved anywhere. I'd be up a creek without a paddle if they were all removed after deleting/reinstalling...

  Thanks!

  Posted 11 years ago #

• Jim Matthews Administrator

  Re-installing Fetch won't affect your shortcuts or passwords.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• jessi Member

  Thanks, Jim. Worked just fine. I actually just downloaded the version from the link above and replaced it (without deleting it from the App folder first) and problem solved. Must have been a bug with the release that was e-mailed out last week?

  Anyway, thank you so much :) My day will be much less frustrating today. I <3 Fetch!

  Posted 11 years ago #

• Jim Matthews Administrator

  Yes, there was a glitch with the initial release. Sorry for the hassle!

  Posted 11 years ago #