Fetch Softworks

Fetch could not get the file list because the FTP server dropped the connection (4 posts)

• Started 7 years ago by George
• Latest reply 7 years ago from Jim Matthews

• George Member

  Been accessing this site using Fetch for a couple of years now. For some reason, the last few times I've tried I get an error right away that says "Fetch could not get the file list because the FTP server dropped the connection. Try again, or contact the server administrator to verify that the server is running." If I try any other shortcut for several different sites, it's working perfectly but not this one specific site. The server is running and fully accessible, in fact I downloaded Cyberduck and when I first ran it, it got all my shortcuts from Fetch. I ran the link as is without changing anything for this site and it logged in on the first try without fail. I'm able to work just fine in Cyberduck, but of course I prefer Fetch. Closed Fetch and opened it again and same error for this site only. Anyway, here is the transcript:

  Connected to 192.145.239.5 port 21 (4/6/16, 11:12 PM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 8 of 150 allowed.
  220-Local time is now 19:12. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 30 minutes of inactivity.
  AUTH TLS
  234 AUTH TLS OK.
  USER george1
  331 User george1 OK. Password required
  PASS
  230 OK. Current restricted directory is /
  PBSZ 0
  200 PBSZ=0
  PROT P
  200 Data protection level set to "private"
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  CWD /public_html/
  250 OK. Current directory is /public_html
  PWD
  257 "/public_html" is your current location
  PWD
  257 "/public_html" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (192,145,239,5,124,31)
  Making data connection to 192.145.239.5 port 31775
  LIST -al
  150 Accepted data connection
  ftp_list: 2,-30014 (state == GETTING_LIST)
  Fetch could not get the file list because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.)
  QUIT
  send_cmd():con_conn->Putline() returns 2,-50

  Any ideas???

  Thanks!

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  I think I know the source of this problem, and we have an experimental version of Fetch that should work. Please contact me at http://fetchsoftworks.com/fetch/feedback and I'll send you a download link for the experimental version.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• Tish Member

  I also am receiving this notice on my saved favorites, but they work fine in cyberduck. Have you released a new version? I am running 5.7.5 and it doesn't seem to want an update.

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi Tish,

  Please contact me at http://fetchsoftworks.com/fetch/feedback and I'll send you a download link for the experimental version.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #