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Fetch GET Broken -1407 Error (9 posts)

  • Started 9 years ago by anastarr
  • Latest reply 9 years ago from Scott McGuire
  • anastarr Member

    I am unable to GET uploaded files using Fetch. This is a recent occurrence (last week). I get a -1407 MacOS error. -1407 is "expecting a folder" error.

    Any ideas on this?

    Anais

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi Anais,

    We'd like some more information to help diagnose the problem. Could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Try downloading (getting) a file.
    * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

  • anastarr Member

    This error is replicable with all files.

    Here's a copy of the transcript:

    Fetch 5.3 (5D161) Intel running on Mac OS X 10.5.2 (9C31) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-3JZU-MTQL T
    Connecting to secure.solari.com port 21 (Mac OS X firewall is limiting connections to specific applications) (2/25/08 11:25:50 AM)
    Connected to 60.234.66.42 port 21 (2/25/08 11:25:51 AM)
    220 Welcome to Solari FTP service. All connections are logged.
    USER securesol
    331 Please specify the password.
    PASS
    230 Login successful.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/"
    MACB ENABLE
    500 Unknown command.
    CWD /httpdocs
    250 Directory successfully changed.
    PWD
    257 "/httpdocs"
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (60,234,66,42,118,235)
    Making data connection to 60.234.66.42 port 30443
    LIST -al
    150 Here comes the directory listing.
    drwxr-xr-x 13 2005 2005 4096 Feb 14 22:27 .
    drwxr-xr-x 6 2005 2005 4096 Feb 12 22:32 ..
    drwxrwxr-x 4 2005 2005 4096 Feb 11 16:27 00archive
    drwxr-xr-x 2 0 0 4096 Jun 18 2007 Compost
    drwxr-xr-x 9 2005 2005 4096 Nov 25 23:42 admin
    drwxr-xr-x 3 2005 2005 4096 Feb 12 22:42 advisory_services
    lrwxrwxrwx 1 0 0 24 Apr 30 2007 awstats-icon -> /usr/share/awstats/icon/
    drwxr-xr-x 11 2005 2005 4096 Feb 24 14:42 docArchive
    -rw-r--r-- 1 2005 2005 7644 Nov 21 03:32 error404.htm
    drwxr-xr-x 15 2005 2005 4096 Jan 13 00:03 freshfood
    -rw-r--r-- 1 2005 2005 655 Sep 12 16:39 index.html
    drwxr-xr-x 16 2005 2005 4096 Nov 26 03:38 investmentwiki
    drwxr-xr-x 11 2005 2005 4096 Nov 25 06:01 investmentwiki-php4
    drwxr-xr-x 2 2005 2005 4096 Apr 03 2007 pix
    drwxr-xr-x 4 2005 2005 4096 Dec 30 19:29 speeches
    drwxrwxr-x 3 2005 2005 4096 Dec 19 07:56 store
    226 Directory send OK.
    CWD 00archive
    Connecting to secure.solari.com port 21 (Mac OS X firewall is limiting connections to specific applications) (2/25/08 11:25:59 AM)
    250 Directory successfully changed.
    PWD
    Connected to 60.234.66.42 port 21 (2/25/08 11:25:59 AM)
    257 "/httpdocs/00archive"
    PASV
    220 Welcome to Solari FTP service. All connections are logged.
    USER securesol
    227 Entering Passive Mode (60,234,66,42,117,147)
    Making data connection to 60.234.66.42 port 30099
    331 Please specify the password.
    PASS
    LIST -al
    230 Login successful.
    SYST
    150 Here comes the directory listing.
    drwxrwxr-x 4 2005 2005 4096 Feb 11 16:27 .
    drwxr-xr-x 13 2005 2005 4096 Feb 14 22:27 ..
    drwxrwxr-x 3 2005 2005 4096 Feb 24 14:24 doc
    drwxrwxr-x 3 2005 2005 4096 Feb 14 22:27 media
    215 UNIX Type: L8
    PWD
    226 Directory send OK.
    257 "/"
    MACB ENABLE
    500 Unknown command.
    CWD /httpdocs/
    250 Directory successfully changed.
    PWD
    257 "/httpdocs"
    CWD 00archive
    250 Directory successfully changed.
    PWD
    257 "/httpdocs/00archive"
    TYPE A
    200 Switching to ASCII mode.
    PASV
    227 Entering Passive Mode (60,234,66,42,118,202)
    Making data connection to 60.234.66.42 port 30410
    LIST -al
    150 Here comes the directory listing.
    drwxrwxr-x 4 2005 2005 4096 Feb 11 16:27 .
    drwxr-xr-x 13 2005 2005 4096 Feb 14 22:27 ..
    drwxrwxr-x 3 2005 2005 4096 Feb 24 14:24 doc
    drwxrwxr-x 3 2005 2005 4096 Feb 14 22:27 media
    226 Directory send OK.
    CWD doc
    250 Directory successfully changed.
    PWD
    257 "/httpdocs/00archive/doc"
    PASV
    227 Entering Passive Mode (60,234,66,42,118,80)
    Making data connection to 60.234.66.42 port 30288
    LIST -al
    150 Here comes the directory listing.
    drwxrwxr-x 3 2005 2005 4096 Feb 24 14:24 .
    drwxrwxr-x 4 2005 2005 4096 Feb 11 16:27 ..
    drwxrwxr-x 2 2005 2005 4096 Feb 24 16:29 wikidocs
    226 Directory send OK.
    CWD wikidocs
    250 Directory successfully changed.
    PWD
    257 "/httpdocs/00archive/doc/wikidocs"
    PASV
    227 Entering Passive Mode (60,234,66,42,119,96)
    Making data connection to 60.234.66.42 port 30560
    LIST -al
    150 Here comes the directory listing.
    drwxrwxr-x 2 2005 2005 4096 Feb 24 16:29 .
    drwxrwxr-x 3 2005 2005 4096 Feb 24 14:24 ..
    -rw-rw-r-- 1 2005 2005 58129 Feb 24 16:29 DisasterRecoveryList2.14.08.pdf
    -rw-rw-r-- 1 2005 2005 27256 Feb 24 14:18 TNGunPermit2.pdf
    -rw-rw-r-- 1 2005 2005 139059 Feb 24 14:19 TNGunPermit3.pdf
    -rw-rw-r-- 1 2005 2005 877272 Feb 24 14:18 TennesseeGunPermit1.pdf
    226 Directory send OK.
    TYPE I
    200 Switching to Binary mode.
    SIZE TNGunPermit3.pdf
    213 139059
    MDTM TNGunPermit3.pdf
    213 20080224141911
    PASV
    227 Entering Passive Mode (60,234,66,42,120,90)
    Making data connection to 60.234.66.42 port 30810
    RETR TNGunPermit3.pdf
    150 Opening BINARY mode data connection for TNGunPermit3.pdf (139059 bytes).
    Unsuccessful transfer of TNGunPermit3.pdf (1,440/139,059 bytes, 1,440 bytes/sec, 0:01 elapsed) stopped at 2/25/08 11:26:15 AM (error: 2,-1407)
    download: -1407 (state == RGET_RETRIEVING)
    ABOR
    426 Failure writing network stream.
    225 No transfer to ABOR.
    PWD
    257 "/httpdocs/00archive"

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the transcript.

    Could you please try the following?

    * Use Fetch to connect to ftp.fetchsoftworks.com (leave the username and password blank).
    * Try to download the "Fetch_5.3_Help.pdf" file you will see on that server.
    * Let us know if you can download that successfully, or if you get the same error.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

  • anastarr Member

    Hi...I get the same error: Mac OS error -1407.

    Anais

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi Anais,

    Thanks for the additional information.

    Unfortunately, we suspect that this is error indicates there may be a problem with your installation of Mac OS X.

    We recommend that you start your Mac from your Leopard install disc, run Disk First Aid, and repair the disk and repair permissions.

    Let us know if that resolves the problem or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

  • anastarr Member

    What is the proper way to fully un-install Fetch? I would like to start there.

    And, can I save my shortcuts if I totally remove Fetch from my HD?

    Thanks.

    Anais

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi Anais,

    You can find instructions for uninstalling Fetch here:

    http://www.fetchsoftworks.com/FetchWebHelp/Contents/About/UninstallingFetch.html

    You can find instructions for backing up your shortcuts here:

    http://www.fetchsoftworks.com/FetchWebHelp/Contents/Tutorial/BackingUpShortcuts.html

    Be sure to put the backup file containing your shortcuts somewhere safe. The above help topic includes instructions for restoring your shortcuts.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi Anais,

    We're very sorry about the spam posting and the bogus notification you received because of it. Despite our best efforts, sometimes they slip through. I have banned the user and deleted their posts. Rest assured this only affected the message board, the spammer never had access to your personal information.

    Best,

    Scott McGuire
    Fetch Sfotworks

    [This message has been edited by ScottMcGuire (edited 02-26-2008).]

    Posted 9 years ago #

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