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Fetch + High Sierra auto upload on save not working (16 posts)

  • Started 2 months ago by Sarah Bailey
  • Latest reply 1 month ago from tom
  • Sarah Bailey Member

    For the longest time I have been able to right click a file in Fetch and choose to edit it in my editor of choice. Upon saving, the file would automatically re-upload. This was a crucial function to my workflow, and in High Sierra (I'm on the public beta) it's no longer working. Everything else is fine, it just doesn't detect the change and auto-upload like it used to. Is there a setting I'm missing? I set this up so long ago I don't know if I did something or if it just happened... I feel like it might be related to the hidden "Cleanup at Startup" folder but otherwise I've already changed all permissions to everyone can read and write, not sure what else to do. Here's a snippet from my logs -

    2017-09-17 16:18:31,321 Fetch 5.7.6 (5H1671): DEBUG --- BEGIN FETCH ERROR ---
    2017-09-17 16:18:31,321 Fetch 5.7.6 (5H1671): DEBUG FST2/Wb7YlwIEA/BFxAD08tQA9XVkAPWZJABzb6QDQYOUA0HuFAHeboQB3l55LxW0mTkHhjk5Bz2JOQbkuTj+qLk4/a0ZOP2DqS7+07ku
    2017-09-17 16:18:31,321 Fetch 5.7.6 (5H1671): DEBUG FST2\/qYpMHreKTBsZcQBjVHQABN0gAACKpAAAh2AAAAAEA==
    2017-09-17 16:18:31,321 Fetch 5.7.6 (5H1671): DEBUG Fetch could not edit “.htaccess” because the file or folder cannot be accessed. (Check that the file hasn't been moved or deleted.)
    2017-09-17 16:18:31,321 Fetch 5.7.6 (5H1671): DEBUG --- END FETCH ERROR ---
    2017-09-17 16:18:31,321 Fetch 5.7.6 (5H1671): INFO UploadFileBeingEditedIgnoreErrors(/Users/madmin/Library/Caches/Cleanup At Startup/com.fetchsoftworks.Fetch/Fetch Temporary Folder 22/style.css) UploadFileBeingEdited returns -36

    Thanks!

    Posted 2 months ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for reporting this, and posting from the Fetch.log. Could you try again using the High Sierra GM candidate that was just released? Also, it would be helpful to know what editing program you are using.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 months ago #

  • Sarah Bailey Member

    Hi, thanks for getting back to me. I am using the most recent public beta candidate as of Friday so I don't see any updates available. I have tried both Dreamweaver and text edit, both have the same problem.

    Posted 2 months ago #

  • Jim Matthews Administrator

    Hi,

    What build number do you see when you choose About this Mac from the Apple menu? The GM candidate build is 17A362a. I have not tried Dreamweaver, but TextEdit worked with 17A362a in my tests.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 months ago #

  • Sarah Bailey Member

    Interesting, I'm on the same build. Is there something I can check as far as permissions? Unfortunately we no longer have the ability to repair disk permissions, which is what I'd normally do in this scenario. :(

    Posted 2 months ago #

  • Jim Matthews Administrator

    Hi,

    I would try running Disk Utility to verify and/or repair the disk. Just out of curiosity, is the disk an SSD, a conventional hard drive, or a Fusion drive?

    Jim Matthews
    Fetch Softworks

    Posted 2 months ago #

  • Sarah Bailey Member

    Already tried that, didn't find anything and didn't fix the problem. It's a brand new macbook pro with an SSD on the new APFS. I migrated my stuff from my old computer using Apple Migration Assistant and everything was fine for the past month or so including Fetch which I use almost daily, then ran the High Sierra update on Friday and now I'm sad. I could roll back but at this point since HS is officially releasing next week I don't much see the point.

    Posted 2 months ago #

  • Jim Matthews Administrator

    Would you mind trying BBEdit (free download at http://barebones.com) as an editor, to see if there's any difference?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 months ago #

  • Sarah Bailey Member

    Same result, does not upload. Here's the log - The style.css file is in the fetch temporary folder.

    2017-09-20 07:58:51,592 Fetch 5.7.6 (5H1671): INFO Successful download of style.css as binary data (10,819 bytes, 0 bytes/sec, 0:00 elapsed) completed at 9/20/17, 7:58 AM
    2017-09-20 07:58:59,509 Fetch 5.7.6 (5H1671): DEBUG --- BEGIN FETCH ERROR ---
    2017-09-20 07:58:59,509 Fetch 5.7.6 (5H1671): DEBUG FST2/WcJX9wIEA/BFxAD08tQA9XVkAPWZJABzXsQBQkGUAluH5AI/slQCQ9gJMCubyTAqOVkwRdiZMClSCTAlE5kwIpI5LzD3aS7d/5ku
    2017-09-20 07:58:59,509 Fetch 5.7.6 (5H1671): DEBUG FST2|3RypL1jQRALTJ2QC3GqUAtxvtALfDLQC3aIEAt2mtACex8QAmEjpLzD3aS7d/5ku3RypLu5F+S9ZYDkvWU9ZMHV6mTB1K+kwdUv5
    2017-09-20 07:58:59,509 Fetch 5.7.6 (5H1671): DEBUG FST2\L1INeS8w92ku3f+ZLt0cqS7uRfkvE44pLt5JyS7dHKku7kX5MGx6OTBsZuQBjVHQABN0gAACKpAAAh2AAAAAEA==
    2017-09-20 07:58:59,509 Fetch 5.7.6 (5H1671): DEBUG FST2/WcJYAwIEA/BFxAD08tQA9XVkAPWZJABzb6QDQYOUAEqIWUemPYlHoXc5R6FmmS8PGAkwexmZL5LheS+TwFkvMPdpLt3/mS7dHKku
    2017-09-20 07:58:59,509 Fetch 5.7.6 (5H1671): DEBUG FST2\3QQpLxNAeS7eScku3RypLu5F+TBsejkwbGbkAY1R0AATdIAAAiqQAAIdgAAAABA=
    2017-09-20 07:58:59,509 Fetch 5.7.6 (5H1671): DEBUG The action could not be completed because the file or folder cannot be accessed. (Check that the file hasn't been moved or deleted.)
    2017-09-20 07:58:59,510 Fetch 5.7.6 (5H1671): DEBUG --- END FETCH ERROR ---
    2017-09-20 07:59:46,985 Fetch 5.7.6 (5H1671): INFO SSH2_FXP_REALPATH 14, .
    2017-09-20 07:59:47,064 Fetch 5.7.6 (5H1671): INFO /
    2017-09-20 08:00:43,090 Fetch 5.7.6 (5H1671): INFO SSH2_FXP_REALPATH 15, .
    2017-09-20 08:00:43,294 Fetch 5.7.6 (5H1671): INFO /

    Posted 2 months ago #

  • Sarah Bailey Member

    As a side note, I just checked my desktop, which is a couple of years old, runs a fusion drive, also upgraded to HS, and it uploads automatically as expected. Sigh. So it's just me. Super.

    Posted 2 months ago #

  • Jim Matthews Administrator

    I wonder if the difference is that your laptop hard drive has been converted from HFS+ to APFS, while my external drive and your Fusion drive haven't. If you select your laptop hard drive in Disk Utility and click Info what does it say next to "File system"?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 months ago #

  • Sarah Bailey Member

    Yes it's APFS.

    Posted 2 months ago #

  • Jim Matthews Administrator

    Thanks. I will need to upgrade my machine to APFS in order to try to reproduce this problem.

    Thanks again,

    Jim Matthews
    Fetch Softworks

    Posted 2 months ago #

  • Olaf Klemann Member

    I also ran into this problem on my new MacBook Pro with High Sierra and AFPS.

    Posted 1 month ago #

  • Jim Matthews Administrator

    Hi,

    If you've seen this problem could you send me a note at http://fetchsoftworks.com/fetch/feedback ? I have a test version of Fetch that I'd like you to try.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 month ago #

  • tom Member

    My issue was the same as above. File not uploading after save. Im using a MB PRO / High Sierra / SSD Drive (APFS File system)

    Just wanted to confirm that Jim's "test version" (Fetch 5H1749) fixes this issue. Thanks Jim for sending me this test version.

    Posted 1 month ago #

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