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fetch no longer accepts my password (2 posts)

  • Started 3 months ago by john
  • Latest reply 3 months ago from Jim Matthews
  • john Member

    can't get to my website. fetch no longer accepts my password. PLEASE HELP!
    HOST NAME: WWW.ECLATART.COM - or FTP.ECLATART.COM

    PASS WORD: [redacted]

    Edited 3 months ago #

  • Jim Matthews Administrator

    Hi,

    Fetch sends the password that you enter to your web hosting company's server. It is the server that decides whether to accept or reject it. I would contact your web hosting company for assistance.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 months ago #

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