Fetch Softworks

Fetch no longer displays File/Folder list (9 posts)

• Started 13 years ago by ITSOT
• Latest reply 13 years ago from Jim Matthews

• ITSOT Member

  Hello.

  My Fetch no longer displays the file/folder list, the screen is blank. I am working from my home internet, not an intranet, etc. I tried toggling Passive Mode... turing on and off in Sharing, etc. Didn't work. Help!

  Kind regards,
  Lee

  Posted 13 years ago #

• Jim Matthews Administrator

  Hi,

  Could you try again, and then choose "Fetch Transcript" from the Window menu and post the entire contents of that window in your reply? That information will help me figure out what is happening.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #

• ITSOT Member

  Sorry! Thanks for replying.

  Fetch 5.3.1 (5D226) Intel running on Mac OS X 10.4.11 (8S2167) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-ZRXT-UPYA T
  Connecting to bibleanswers.hu port 21 (Mac OS X firewall is on) (3/26/10 7:48:01 PM)
  Connected to 87.229.73.20 port 21 (3/26/10 7:48:01 PM)
  220 TARHELY.EU FTPD - Maintained By www.NETRack.Hu
  USER bibleans
  331 Password required for bibleans
  PASS
  230 User bibleans logged in
  SYST
  215 UNIX Type: L8
  PWD
  550 PWD: Permission denied
  PWD
  550 PWD: Permission denied
  TYPE A
  200 Type set to A
  PASV
  227 Entering Passive Mode (87,229,73,20,241,246).
  Making data connection to 87.229.73.20 port 61942
  LIST -al
  150 Opening ASCII mode data connection for file list
  226 Transfer complete
  PASV
  227 Entering Passive Mode (87,229,73,20,237,102).
  Making data connection to 87.229.73.20 port 60774
  LIST
  150 Opening ASCII mode data connection for file list
  226 Transfer complete
  PASV
  227 Entering Passive Mode (87,229,73,20,240,205).
  Making data connection to 87.229.73.20 port 61645
  LIST -al
  150 Opening ASCII mode data connection for file list
  226 Transfer complete

  Posted 13 years ago #

• Jim Matthews Administrator

  Hi,

  Try these steps:

  1) Choose Preferences... from the Fetch menu
  2) Click on the Miscellaneous tab
  3) Uncheck "Use 'LIST -al' command to reveal hidden files

  Then try connecting again -- any luck?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #

• ITSOT Member

  Thanks again! Unfortunately, that did not fix things. Lee

  Posted 13 years ago #

• Jim Matthews Administrator

  Thanks for trying that. My conclusion is that the permissions for your account on the server are messed up in such a way that the server will not show you the files in your home folder. To fix that you would need to talk to the server administrator; Fetch can't do anything until the permissions are fixed.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #

• ITSOT Member

  Thanks. I will look into it. (Actually, I have already sent a query, but it hasn't been answered yet.)

  Posted 13 years ago #

• ITSOT Member

  It was on their end. Sorry to have taken up your time!

  Lee

  Posted 13 years ago #

• Jim Matthews Administrator

  No problem!

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #