Fetch Softworks

fetch not upload my files (4 posts)

• Started 11 years ago by thomas drotar
• Latest reply 11 years ago from Jim Matthews

• thomas drotar Member

  trashed some files on fetch 5.7 5 hours ago and replaced them with new art work and seven hours later it is still showing the old files. i pulled the new files back onto my desktop and they are the new artwork but fetch is still showing the old deleted files that no longer exist. I've been working on this for 6 hours now with no avail. i even loaded the site on another web server to see if that was the problem, it is still showing the old files. help me before i kill myself.

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi,

  If you select a file that you uploaded in Fetch and click Fetch's Quick Look button, do you see the new file contents or the old file contents?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• thomas drotar Member

  jim,
  thanks for getting back to me. the problem is/was caused by turning on the CloudFlare option on media temple sites. by doing this the cache is switched over to them for some reason which then makes switching out files on fetch useless. please be aware of this problem, you will probable be seeing a lot more of it.

  drotar

  Posted 11 years ago #

• Jim Matthews Administrator

  Thanks for letting me know about that, I'll keep it in mind.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #