Fetch Softworks

Fetch not working (2 posts)

• Started 2 years ago by ddoty
• Latest reply 2 years ago from Jim Matthews

• ddoty Member

  Recently when I posted files to Fetch, title would appear on Fetch page but not be active on my website. Any thoughts? Had been working fine for almost 20 years. I do have an old iMac with mojave 10.14.6.

  Posted 2 years ago #

• Jim Matthews Administrator

  Hi,

  If you select the file in the Fetch file list, and click the Quick Look button, do you see the content you expect? If so, Fetch has successfully uploaded the file.

  If you still don't see what you expect in your web browser, it could be that the browser is showing you an old cached version of the page. Reloading or viewing in another browser may fix that problem.

  Another possibility is that the file was uploaded to the wrong folder on the server.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 years ago #