Fetch Softworks

Fetch on Mac OS X 10.4.11 times out (4 posts)

• Started 8 years ago by gazeone@aol.com
• Latest reply 8 years ago from Jim Matthews

• gazeone@aol.com Member

  My Fetch on Mac OS X 10.4.11 times out.

  Version 5.6

  Warm regards,

  Mark Pessoni

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  Mark Pessoni
  | Art Director | Graphic Designer | Production Graphic Designer
  Gaze One Creative
  104 Cheyenne Drive
  Hendersonville | TN | 37075 - 4611
  P/F 615-824-0892
  C 615-969-7635
  E gazeone@aol.com
  WEB http://www.gazeone.com

  Over 19 years of Professional Graphic Design, Thank You.

  Edited 8 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for contacting us. After it times out could you choose "Fetch Transcript" from the Window menu and post the contents of that window? That information may help me understand what is going on.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• gazeone@aol.com Member

  Jim,

  Here is the transcript from yesterday below.

  Fetch 5.6 (5F64) Intel running on Mac OS X 10.4.11 (8S2167) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-SAGP-NFAQ T
  Connecting to ftp.gazeone.com port 21 (Mac OS X firewall is on) (3/13/15 9:40 AM)
  Connected to 207.58.168.142 port 21 (3/13/15 9:40 AM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 1 of 50 allowed.
  220-Local time is now 08:40. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  ADAT
  500 This security scheme is not implemented
  AUTH This command is checking whether this server supports Kerberos or GSS security, see RFC 2228
  500 This security scheme is not implemented
  USER ftpweb@gazeone.com
  331 User ftpweb@gazeone.com OK. Password required
  PASS
  530 Login authentication failed
  An FTP connection to “ftp.gazeone.com” could not be opened because the server rejected the password. (Contact the server administrator to verify that you have the correct hostname, username, password, and authentication method.
  Server responded: “Login authentication failed”)
  Update check skipped at 3/13/15 9:41 AM (next check after 3/13/15 8:54 PM)
  Connecting to ftp.gazeone.com port 21 (Mac OS X firewall is on) (3/13/15 9:42 AM)
  Connected to 207.58.168.142 port 21 (3/13/15 9:42 AM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 1 of 50 allowed.
  220-Local time is now 08:42. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  ADAT
  500 This security scheme is not implemented
  AUTH This command is checking whether this server supports Kerberos or GSS security, see RFC 2228
  500 This security scheme is not implemented
  USER ftpweb@gazeone.com
  331 User ftpweb@gazeone.com OK. Password required
  PASS
  530 Login authentication failed
  An FTP connection to “ftp.gazeone.com” could not be opened because the server rejected the password. (Contact the server administrator to verify that you have the correct hostname, username, password, and authentication method.
  Server responded: “Login authentication failed”)

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  Mark Pessoni
  | Art Director | Graphic Designer | Production Graphic Designer
  Gaze One Creative
  104 Cheyenne Drive
  Hendersonville | TN | 37075 - 4611
  P/F 615-824-0892
  C 615-969-7635
  E gazeone@aol.com
  WEB http://www.gazeone.com

  Over 19 years of Professional Graphic Design, Thank You.

  Edited 8 years ago #

• Jim Matthews Administrator

  Hi,

  It looks like you need to contact your hosting company to get the correct FTP login information (Hostname, Username and Password) for your account.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #