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Fetch, Paste, and 10.11 crash and logout the user (10 posts)

  • Started 8 years ago by Rob
  • Latest reply 8 years ago from Rob
  • Rob Member

    As a new user to Fetch, and a long time user to Paste, I find about 90% of the time when I use the two products together it crashes and logs out my user profile. Can anyone tell me how to generate a crash log so I can submit the issue with a traceback?

    Posted 8 years ago #

  • Jim Matthews Administrator

    Hi,

    The next time this happens choose "Go to Folder…" from the Go menu in the Finder, enter:

    ~/Library/Logs/DiagnosticReports

    and click Go. The newest crash log you find there may be related to the crash you just saw.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Rob Member

    Thanks Jim!

    I can now tell you how to make it crash. I hadn't worked out the basic case previously. It seems Fetch and Paste don't have an issue together until Fetch has made a connection to an FTP server (I'm using SFTP and haven't tried other connection methods). When trying to open a new connection to a server and trying to paste the credentials in it crashes.

    Now, when I look at the naming of the crash log there it's interesting "Creative Cloud_2015-11-17-160220_RMBP.crash", to me this is suggesting it isn't Fetch that's crashing, but Fetch is the only place I have the issue.

    I'm not sure, is there's anything else that I can send you to assist?

    ------------
    Process: Creative Cloud [1200]
    Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Identifier: com.adobe.acc.AdobeCreativeCloud
    Version: 2.3.0.151 (2.3)
    Code Type: X86 (Native)
    Parent Process: ??? [1]
    Responsible: Creative Cloud [1200]
    User ID: 501

    Date/Time: 2015-11-17 16:02:17.431 -0500
    OS Version: Mac OS X 10.11.1 (15B42)
    Report Version: 11
    Anonymous UUID: A2C6754C-6A0F-6B50-3577-8237E95E0F7D

    Time Awake Since Boot: 370 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
    Exception Note: EXC_CORPSE_NOTIFY

    VM Regions Near 0x10:
    -->
    __TEXT 0000000000042000-00000000000c1000 [ 508K] r-x/rwx SM=COW /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud

    Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x9e286161 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 409
    1 com.apple.CoreFoundation 0x95d9baff _CFAutoreleasePoolPop + 47
    2 com.apple.Foundation 0x9b059208 -[NSAutoreleasePool drain] + 122
    3 org.chromium.ContentShell.framework 0x0399e583 0x385e000 + 1312131
    4 org.chromium.ContentShell.framework 0x065cbc02 0x385e000 + 47635458
    5 org.chromium.ContentShell.framework 0x038b54e9 0x385e000 + 357609
    6 org.chromium.ContentShell.framework 0x038b4a8d 0x385e000 + 354957
    7 libsystem_c.dylib 0x9e24960d __cxa_finalize_ranges + 318
    8 libsystem_c.dylib 0x9e249695 __cxa_finalize + 59
    9 libsystem_c.dylib 0x9e24998a exit + 62
    10 com.adobe.acc.AdobeCreativeCloud 0x00043e2d start + 61

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x99e7a8b2 kevent_qos + 10
    1 libdispatch.dylib 0x92dde792 _dispatch_mgr_invoke + 234
    2 libdispatch.dylib 0x92dde366 _dispatch_mgr_thread + 52

    Thread 2:
    0 libsystem_kernel.dylib 0x99e79e16 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x96dac35f _pthread_wqthread + 1289
    2 libsystem_pthread.dylib 0x96da9f82 start_wqthread + 34

    Thread 3:
    0 libsystem_kernel.dylib 0x99e79e16 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x96dac35f _pthread_wqthread + 1289
    2 libsystem_pthread.dylib 0x96da9f82 start_wqthread + 34

    Thread 4:
    0 libsystem_kernel.dylib 0x99e79e16 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x96dac35f _pthread_wqthread + 1289
    2 libsystem_pthread.dylib 0x96da9f82 start_wqthread + 34

    Thread 5:
    0 libsystem_kernel.dylib 0x99e796fe __recvfrom + 10
    1 libsystem_c.dylib 0x9e268744 recv$UNIX2003 + 55
    2 VulcanMessage5.dylib 0x0222b5c5 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 45
    3 VulcanMessage5.dylib 0x02229782 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 44
    4 VulcanMessage5.dylib 0x0222721b vcfoundation::io::BufferedReader::InternalRead(char*, long) + 75
    5 VulcanMessage5.dylib 0x0222715f vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 55
    6 VulcanMessage5.dylib 0x0221fa01 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 53
    7 VulcanMessage5.dylib 0x0221fed0 vcfoundation::io::Serializer::InternalDeserialize() + 44
    8 VulcanMessage5.dylib 0x0221fe7d vcfoundation::io::Serializer::Deserialize() + 17
    9 VulcanMessage5.dylib 0x02225ccb vcfoundation::ncomm::Connection::ReadIn() + 21
    10 VulcanMessage5.dylib 0x022259d6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 32
    11 VulcanMessage5.dylib 0x0222562f vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 179
    12 VulcanMessage5.dylib 0x02225576 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 46
    13 VulcanMessage5.dylib 0x022125dd adobe::vulcan::servicemgr::CSIRequest::Execute() + 65
    14 VulcanMessage5.dylib 0x02213131 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 1093
    15 VulcanMessage5.dylib 0x02226924 vcfoundation::thread::AbstractThread::Run() + 50
    16 VulcanMessage5.dylib 0x0222ad67 vcfoundation::thread::Thread::ThreadProc(void*) + 17
    17 libsystem_pthread.dylib 0x96dac794 _pthread_body + 138
    18 libsystem_pthread.dylib 0x96dac70a _pthread_start + 155
    19 libsystem_pthread.dylib 0x96da9fa6 thread_start + 34

    Thread 6:
    0 libsystem_kernel.dylib 0x99e794a2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x96dad549 _pthread_cond_wait + 757
    2 libsystem_pthread.dylib 0x96daf287 pthread_cond_wait$UNIX2003 + 71
    3 Analytics.dylib 0x0283512b OOBEUtils::OOBEEventsIntl::WaitforEvntIntl(long long) + 171
    4 Analytics.dylib 0x028761f8 ETSFramework::AsynchEventProcessor::MainThreadProc(void*) + 264
    5 libsystem_pthread.dylib 0x96dac794 _pthread_body + 138
    6 libsystem_pthread.dylib 0x96dac70a _pthread_start + 155
    7 libsystem_pthread.dylib 0x96da9fa6 thread_start + 34

    Thread 7:
    0 libsystem_kernel.dylib 0x99e79e16 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x96dac35f _pthread_wqthread + 1289
    2 libsystem_pthread.dylib 0x96da9f82 start_wqthread + 34

    Thread 8:: WorkerPool/27651
    0 libsystem_kernel.dylib 0x99e794a2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x96dad5b8 _pthread_cond_wait + 868
    2 libsystem_pthread.dylib 0x96dae8c1 pthread_cond_timedwait_relative_np + 47
    3 org.chromium.ContentShell.framework 0x039c8165 0x385e000 + 1483109
    4 org.chromium.ContentShell.framework 0x039d3413 0x385e000 + 1528851
    5 org.chromium.ContentShell.framework 0x039d3967 0x385e000 + 1530215
    6 org.chromium.ContentShell.framework 0x039cc8c5 0x385e000 + 1501381
    7 libsystem_pthread.dylib 0x96dac794 _pthread_body + 138
    8 libsystem_pthread.dylib 0x96dac70a _pthread_start + 155
    9 libsystem_pthread.dylib 0x96da9fa6 thread_start + 34

    Thread 9:: WorkerPool/27907
    0 libsystem_kernel.dylib 0x99e794a2 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x96dad5b8 _pthread_cond_wait + 868
    2 libsystem_pthread.dylib 0x96dae8c1 pthread_cond_timedwait_relative_np + 47
    3 org.chromium.ContentShell.framework 0x039c8165 0x385e000 + 1483109
    4 org.chromium.ContentShell.framework 0x039d3413 0x385e000 + 1528851
    5 org.chromium.ContentShell.framework 0x039d3967 0x385e000 + 1530215
    6 org.chromium.ContentShell.framework 0x039cc8c5 0x385e000 + 1501381
    7 libsystem_pthread.dylib 0x96dac794 _pthread_body + 138
    8 libsystem_pthread.dylib 0x96dac70a _pthread_start + 155
    9 libsystem_pthread.dylib 0x96da9fa6 thread_start + 34

    Thread 10:: OptimizingCompi
    0 libsystem_kernel.dylib 0x99e730b6 semaphore_wait_trap + 10
    1 org.chromium.ContentShell.framework 0x04359e4a 0x385e000 + 11517514
    2 org.chromium.ContentShell.framework 0x0421824b 0x385e000 + 10199627
    3 org.chromium.ContentShell.framework 0x0435b511 0x385e000 + 11523345
    4 libsystem_pthread.dylib 0x96dac794 _pthread_body + 138
    5 libsystem_pthread.dylib 0x96dac70a _pthread_start + 155
    6 libsystem_pthread.dylib 0x96da9fa6 thread_start + 34

    Thread 11:
    0 libsystem_kernel.dylib 0x99e7307a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x99e72464 mach_msg + 68
    2 org.chromium.ContentShell.framework 0x05e5d890 0x385e000 + 39843984
    3 org.chromium.ContentShell.framework 0x039cc8c5 0x385e000 + 1501381
    4 libsystem_pthread.dylib 0x96dac794 _pthread_body + 138
    5 libsystem_pthread.dylib 0x96dac70a _pthread_start + 155
    6 libsystem_pthread.dylib 0x96da9fa6 thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x7d13d028 ebx: 0x00000000 ecx: 0x7d13d028 edx: 0x00000034
    edi: 0x9e285fdf esi: 0x7d13d000 ebp: 0xbffbeb58 esp: 0xbffbe920
    ss: 0x00000023 efl: 0x00010246 eip: 0x9e286161 cs: 0x0000001b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0x00000010

    Logical CPU: 1
    Error Code: 0x00000004
    Trap Number: 14

    Binary Images:
    0x42000 - 0xc0ff3 +com.adobe.acc.AdobeCreativeCloud (2.3.0.151 - 2.3) <03D4C00A-E21C-3ACF-B9D3-081032AE1547> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
    0xe1000 - 0xe3fff +com.adobe.AdobeCrashReporter (7.1 - 7.1.4) <11514C20-1F91-3660-9653-64BF3B9D7B5A> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x459000 - 0x4dbffb +Core.dylib (3.3.0.149 - 3.3.0.149) <BF1E0C1B-C350-3308-BF49-A94B4A5EB0AC> /Library/Application Support/Adobe/*/Core.dylib
    0x1e19000 - 0x1e99ffb com.apple.xquery (1.3.1 - 30) <1BCD0DB2-1C3B-3CF6-AD47-161390D2192F> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
    0x1ec1000 - 0x20cafeb +AdobePIM.dylib (3.3.0.149 - 3.3.0.149) <F8E446D2-7730-3755-B23C-5AC3A7E4C198> /Library/Application Support/Adobe/*/AdobePIM.dylib
    0x20ed000 - 0x215bffb +CmdCntr.dylib (3.3.0.149 - 3.3.0.149) <F46D6B6F-C0B5-3D1B-98CC-338A2B1C3561> /Library/Application Support/Adobe/*/CmdCntr.dylib
    0x2186000 - 0x21dcfff +VulcanWrapper.dylib (3.3.0.149 - 3.3.0.149) <AB17C40A-548E-3DB4-A58B-6AB579B97429> /Library/Application Support/Adobe/*/VulcanWrapper.dylib
    0x2204000 - 0x2246ff3 +VulcanMessage5.dylib (5.1.0.50 - 5.1.0.50 Copyright 2015, Adobe Systems Incorporated. All rights reserved.) <6CB4F043-98D3-3810-8EDE-2CCEFED46D85> /Library/Application Support/Adobe/*/VulcanMessage5.dylib
    0x228f000 - 0x22b9ff7 +VulcanControl.dylib (5.1.0.58 - 5.1.0.58 Copyright 2015, Adobe Systems Incorporated. All rights reserved.) <5948AEF3-8A8E-3DFF-A229-180184C8B4C3> /Library/Application Support/Adobe/*/VulcanControl.dylib
    0x230f000 - 0x255eff3 +PrefsManager.dylib (3.3.0.149 - 3.3.0.149) <A75BD273-FAC1-3AA4-904D-285D747E9FD5> /Library/Application Support/Adobe/*/PrefsManager.dylib
    0x2754000 - 0x27dfff7 +LocManager.dylib (3.3.0.149 - 3.3.0.149) <609ED425-1D67-3C6A-A4A3-9F8FC978BC26> /Library/Application Support/Adobe/*/LocManager.dylib
    0x2805000 - 0x2893fff +Analytics.dylib (3.3.0.149 - 3.3.0.149) <CEFC5248-58C0-3F02-93C1-B71A1915E707> /Library/Application Support/Adobe/*/Analytics.dylib
    0x2f62000 - 0x302efff +HEX.dylib (3.3.0.149 - 3.3.0.149) <F30CE836-2BF1-3DAE-95AF-A4DE0B4F9D19> /Library/Application Support/Adobe/*/HEX.dylib
    0x3066000 - 0x309ffff com.apple.audio.midi.CoreMIDI (1.10 - 88) <EC8F02A4-63C9-3944-AB60-5A0D35925F55> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
    0x30c4000 - 0x30dbffb libexpat.1.dylib (12) <E2ADB29E-D86B-3983-B5EA-3B01FEC18B96> /usr/lib/libexpat.1.dylib
    0x385e000 - 0x6a6ef8b +org.chromium.ContentShell.framework (39.0.2171.95 - 2171.95) <DED436B1-7C72-3551-B784-5C089EE26FC6> /Library/Application Support/Adobe/*/Chromium Embedded Framework.framework/Chromium Embedded Framework
    0x7c7e000 - 0x7dbdffb +com.adobe.acc.ContainerUI (3.3.0.151 - 3.3.0.151) <4BCB6852-79F9-301C-BDD0-3AD29D29379D> /Applications/Utilities/Adobe Creative Cloud/*/ContainerUI.bundle/Contents/MacOS/ContainerUI
    0x8fe4c000 - 0x8fe805bf dyld (360.17) <E08B9CA8-D557-32D5-8DDD-E0B563900367> /usr/lib/dyld
    0x90013000 - 0x9002aff7 com.apple.CoreMediaAuthoring (2.2 - 953) <737CDC20-B67E-39EF-A897-2B6CD99FCD17> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring
    0x90907000 - 0x90912ff7 libChineseTokenizer.dylib (16) <A699162E-3910-3FBB-BC2C-DA7F2AEF56A3> /usr/lib/libChineseTokenizer.dylib
    0x9091e000 - 0x9091efff libunc.dylib (29) <6C251ECD-0449-384F-A5E3-D277C8DD9E13> /usr/lib/system/libunc.dylib
    0x9091f000 - 0x90a13ff3 com.apple.CoreMedia (1.0 - 1731.15.20) <264829C3-2CB3-3CCB-A976-8ADE3984B137> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x90a14000 - 0x90a18ffb com.apple.IOSurface (108.0.1 - 108.0.1) <77922C52-6101-3458-83A6-32F25CCD6850> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x90a25000 - 0x90b9eff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <6AAAE45C-1AD8-38FE-AA30-317B9CAE02C3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x90b9f000 - 0x90d24ffb com.apple.UIFoundation (1.0 - 435) <365EBF8E-0AF1-3183-8325-956E00BA997B> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
    0x90d25000 - 0x90fa3fef com.apple.QuickTime (7.7.3 - 2937) <B6B4C992-B44F-34BC-8623-F4EAFCC6C975> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x90fa4000 - 0x90fd2ff7 libarchive.2.dylib (32.10.1) <2DA3C546-0F45-3A70-92F5-31AF99CB1350> /usr/lib/libarchive.2.dylib
    0x90fd6000 - 0x9102bff7 com.apple.htmlrendering (77 - 1.1.4) <EA28C134-4C13-3C4A-A8EB-7AA38794C18A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x9102c000 - 0x9102cfff com.apple.Accelerate (1.10 - Accelerate 1.10) <DD16DE57-CBBC-31A4-9593-470910CBFE13> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x9102d000 - 0x9102efff libSystem.B.dylib (1225.1.1) <92CA3288-0AF8-3926-B60A-1A61894AFDF6> /usr/lib/libSystem.B.dylib
    0x9102f000 - 0x9106effb libGLImage.dylib (12.0.34.12) <8F2FD280-2DBD-3991-9881-465B28AE9E91> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x9106f000 - 0x91084ffb libsystem_coretls.dylib (82) <39CA721D-1FC1-3482-85ED-0FA23938C8D2> /usr/lib/system/libsystem_coretls.dylib
    0x91085000 - 0x910adff7 com.apple.IconServices (68 - 68) <E4FD5EBF-EEC5-3A48-926E-E4A52956254A> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
    0x910e2000 - 0x9113dfff com.apple.print.framework.PrintCore (11.0 - 472) <A203DE55-E444-3B27-AF0F-99EC2E9241EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x91a43000 - 0x91aaafff libcorecrypto.dylib (334) <855C8E99-B0B9-35E4-B8AE-68972AC1CCA1> /usr/lib/system/libcorecrypto.dylib
    0x91aab000 - 0x91aabfff com.apple.ApplicationServices (48 - 48) <7173D2F6-1111-3DF5-AC2D-2AB27BC90B0B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x91aad000 - 0x91ac5ff7 libSparseBLAS.dylib (1159) <1101AE06-4107-3DCD-ADE0-06B42B32AA4B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
    0x91ac6000 - 0x91acafff libcache.dylib (75) <B848C84B-4D15-3B5C-A716-960BE2849ACC> /usr/lib/system/libcache.dylib
    0x91ec2000 - 0x91ec5ff7 libdyld.dylib (360.17) <FCD2E1E6-9BA5-3ED8-BF07-48211F2F6E52> /usr/lib/system/libdyld.dylib
    0x91ec6000 - 0x91edffff libsystem_asl.dylib (322) <D791C719-A838-3A13-922D-EC0149D2F11B> /usr/lib/system/libsystem_asl.dylib
    0x91ee0000 - 0x92039ff7 libBLAS.dylib (1159) <3F8CE2C9-FEEA-3611-BCE9-7887F9257C6E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x92208000 - 0x9220affb libsystem_secinit.dylib (20) <30529766-9A22-34B8-A521-5AD766833172> /usr/lib/system/libsystem_secinit.dylib
    0x9220b000 - 0x92211fff libunwind.dylib (35.3) <7639935C-D618-343C-AC20-90A8C4665971> /usr/lib/system/libunwind.dylib
    0x92212000 - 0x9221ffff com.apple.SpeechRecognitionCore (2.2.7 - 2.2.7) <D5351D5B-8AEE-3568-A85A-74E096C31FD1> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
    0x92220000 - 0x923d8ffb com.apple.avfoundation (2.0 - 1046.9.1) <134A6191-1B7B-39DE-897B-8B066AF68643> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x923d9000 - 0x92457ff3 com.apple.framework.IOKit (2.0.2 - 1178.10.1) <311F8EA2-0763-30E0-8FEC-237384C96529> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x9245b000 - 0x9245ffff com.apple.CommonPanels (1.2.6 - 96) <5FF25015-4948-388F-BD72-9FE7E6B1A1F1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x92460000 - 0x925b1fff com.apple.coreui (2.1 - 364.1) <61DA56D9-E75C-39F6-B689-1BE5D53D215F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x92b9d000 - 0x92dd6ff7 libFosl_dynamic.dylib (16.24) <13085D6E-8E96-34A8-8830-CD52C12A8CFD> /usr/lib/libFosl_dynamic.dylib
    0x92dd7000 - 0x92e01fff libdispatch.dylib (500.10.1) <5E474014-7270-37D8-9B5A-8D992C08CD5E> /usr/lib/system/libdispatch.dylib
    0x92eb2000 - 0x92fa1ff7 libcrypto.0.9.8.dylib (59) <23043903-1EFE-37AA-BCF1-F01F0C6D0C7C> /usr/lib/libcrypto.0.9.8.dylib
    0x92fa2000 - 0x93231ff3 com.apple.CFNetwork (760.1.2 - 760.1.2) <D6F2D892-CE98-3A02-87FF-FF946FC97EB3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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    0x9c673000 - 0x9c67cffb com.apple.CommonAuth (4.0 - 2.0) <ACDE23E4-444D-3A8E-B8ED-BD17E39CE775> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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    0x9cd5b000 - 0x9cd5dfff libsystem_configuration.dylib (801.10.2) <48A1AA26-F29C-34F5-B744-FE6C68145DA5> /usr/lib/system/libsystem_configuration.dylib
    0x9cd5e000 - 0x9cf80fff com.apple.CoreImage (11.1.0 - 366.1.1) <1F968512-B9CF-32DD-A118-BC76CE4BE6B8> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
    0x9d098000 - 0x9d0a7ff7 libxar.1.dylib (302) <9BDA6960-DF48-3AF2-AB05-89A0823210C5> /usr/lib/libxar.1.dylib
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    0x9d0ab000 - 0x9d0fffff com.apple.Symbolication (1.4 - 58044) <F15B957F-FF2E-34DA-9C71-8A9D89F3ECE8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x9d100000 - 0x9d532ffb com.apple.vision.FaceCore (3.3.1 - 3.3.1) <683CF36E-5679-3963-8A98-98C90B3D2BCF> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
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    0x9d59a000 - 0x9d59afff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <F594A9DE-AE5D-317E-9CC2-1E69DB9577C6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x9d59b000 - 0x9d59eff7 com.apple.help (1.3.3 - 46) <5C5CD61C-B698-35BD-A976-3AD57AF7E8D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    0x9d59f000 - 0x9d5a5fff com.apple.speech.recognition.framework (5.1.1 - 5.1.1) <4EA65D82-3E4C-3C6E-AA1F-9286590F728D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
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    0x9d5b4000 - 0x9d5bafff com.apple.IOAccelerator (203.10 - 203.10) <6E5CEC34-9027-353C-A89D-B40BBD023469> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator
    0x9d5bb000 - 0x9d976fff com.apple.VideoToolbox (1.0 - 1731.15.20) <0EC4F5C9-5472-39AC-8B3B-CCA1016251B7> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x9d977000 - 0x9d977fff libmetal_timestamp.dylib (600.0.41.2) <44F2CCAD-6EFF-3BEA-98EC-7A6880F5978A> /System/Library/PrivateFrameworks/GPUCompiler.framework/libmetal_timestamp.dylib
    0x9d978000 - 0x9d983fff com.apple.NetAuth (6.0 - 6.0) <C515AAE7-3C54-3D85-8E5C-68AB6FB5BA31> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 611
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=249.4M resident=0K(0%) swapped_out_or_unallocated=249.4M(100%)
    Writable regions: Total=68.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=68.1M(100%)

    VIRTUAL REGION
    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
    Activity Tracing 2048K 2
    CG shared images 144K 4
    CoreUI image file 160K 3
    Kernel Alloc Once 4K 2
    MALLOC 41.1M 24
    MALLOC guard page 48K 10
    Memory Tag 242 12K 2
    Memory Tag 255 19.2M 27
    Memory Tag 255 (reserved) 12K 4 reserved VM address space (unallocated)
    Process Corpse Info 2048K 2
    Stack 19.9M 14
    Stack Guard 56.0M 13
    VM_ALLOCATE 48K 6
    __DATA 10.6M 225
    __IMAGE 528K 2
    __LINKEDIT 53.8M 20
    __OBJC 2912K 79
    __TEXT 195.6M 230
    __UNICODE 552K 2
    mapped file 165.6M 121
    shared memory 324K 7
    =========== ======= =======
    TOTAL 570.4M 778
    TOTAL, minus reserved VM space 570.3M 778

    Posted 8 years ago #

  • Jim Matthews Administrator

    Thanks for posting that. I'm not familiar with the Paste product -- is it from Adobe?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Rob Member

    Paste is a multi clipboard product featured in the AppStore. http://pasteapp.me

    What I find strange about that traceback is that it seems CreativeCloud is crashing based on the title. The reason I'm posting here about it is it only happens when Fetch is running after making an initial connection.

    I wish I had a machine I could build up with only Fetch and Paste to see if I can reproduce the issue...and maybe get a more useful traceback...

    Thoughts?

    Posted 8 years ago #

  • Jim Matthews Administrator

    Do you see any problem when Creative Cloud isn't running?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Rob Member

    I'm just installing Fetch and Paste in a virgin VM and will update you after that test.

    Posted 8 years ago #

  • Rob Member

    So I'm having an issue with the case to reproduce at the moment, both in the VM and on my regular machine. I will continue to refine the case to reproduce. It's strange it was happening like clock work previously. I know something has changed, I just am not sure what at the moment. Sorry to disturb, without a clear methodology...

    Posted 8 years ago #

  • Jim Matthews Administrator

    I wonder if the clipboard contents might be an important variable, given Paste's involvement. I remember years ago seeing cases where one application would crash because another application put a big image on the clipboard, and the crashing application could not deal with it. I haven't seen that recently, but perhaps something like that could be going on.

    Good luck!

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Rob Member

    What also makes it strange is I couldn't get the crash to occur before establishing a connection in Fetch, only after... I'm thinking it might be a 3 way interaction rather than just 2 products, it just makes it really hard to track down. At the moment I'm just glad it seems to be working.

    Paste uses a background app, (I think I'm showing my age, I wasn't to refer to that as a TSR...lol) to send the paste command to the apps event loop. If it's not loaded Paste only loads the value to the clipboard. I'm wondering if maybe that is part of the interaction...

    Posted 8 years ago #

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