Fetch Softworks

Fetch problem with automator (4 posts)

• Started 9 years ago by Amanda
• Latest reply 9 years ago from Jim Matthews

• Amanda Member

  Hi, I've Installed fetch and using it in Mavericks with automator. As i've installed in lion, I'm having some problems. When I drag the fetch component upload files to automator, I receive an error, like this:
  Apple script error
  It's not possible to obtain <<class Boxo>> "Automator box>> of <<class view>> id821 of <<class view>> id 820...(-1728)

  Following by

  Não é possível obter |chosenfieldtags| of {port text hostame...

  Well, I think it could work if installed everything again, because it had worked once, even in Lion.
  How do I uninstall the tasks from automator?

  Thank you

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  To uninstall Fetch's Automator actions you would need to uninstall Fetch -- drag it to the trash and empty the trash. Then you'd install a fresh copy of Fetch; you can download it from

  http://fetchsoftworks.com/fetch/download/Fetch_5.7.3.dmg

  Open the fresh copy of Fetch at least once, and Automator should take note of its actions.

  If that doesn't help, try holding down Option as you open Automator; that tells it to rescan for actions.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Amanda Member

  Hi Jim, thank you for your reply. Fortunately I didn´t have to uninstall fetch. It had looked like some instance of fetch was open and maybe this was causing some conflict. As I closed all open instances it had worked. Thank you

  Posted 9 years ago #

• Jim Matthews Administrator

  I'm glad to hear it's working now. I've seen some odd errors from Automator, but usually they go away with some fiddling.

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #