Fetch Softworks

Fetch quits on launch (6 posts)

• Started 19 years ago by lpecchia
• Latest reply 19 years ago from lpecchia

• lpecchia Member

  When launching Fetch 4.0.3 I get an error message as follows;

  The application Fetch has unexpectedly quit. The system and other applications have not been affected.

  Curiously, I get the same error message conerning Internet Explorer when trying to launch Internet Explorer. Haven't been able to figure that one out either. Netscape and Safari work fine.

  I am using OS 10.2.8

  Any ideas,

  Lance

  Posted 19 years ago #

• Jim Matthews Administrator

  My guess is that there's a problem with your Internet Config preferences, which both Fetch and IE use. What happens if you delete or rename the com.apple.internetconfig.plist file in the Preferences folder of the Library folder of your home directory?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• lpecchia Member

  Jim,

  I've got two com.apple.internetconfig.plist files. One at 4KB created 5/22/03, the other is 292KB created 1/10/04

  Lance

  Posted 19 years ago #

• lpecchia Member

  Jim,

  The 5/22/03 is probably when I first installed a newer IE. Funny, that one is the smaller file.

  Lance

  Posted 19 years ago #

• Jim Matthews Administrator

  What happens when you rename or delete the larger one?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• lpecchia Member

  Dear Jim,

  Success, I deleted the larger one and both IE and Fetch work again.

  Thanks very much for your help,

  Lance Pecchia

  Posted 19 years ago #