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Fetch Shortcuts cannot be saved. (11 posts)
- Started 13 years ago by Oliver
- Latest reply 13 years ago from GTK
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Oliver Member
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Scott McGuire Administrator
Hi Oliver,
We're sorry you're having difficulties with Fetch.
Could you please re-send your message to bugs@fetchsoftworks.com and I think we'll be able to help you out.
Thanks,
Scott McGuire
Fetch Softworks -
Oliver Member
Thank you, I did.
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Oliver Member
Many thanks for your excellent service. Problem is solved.
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Tomo Member
i have the same problem. after installing snow leopard i get the message:
Fetch Shortcuts could not be saved because an error has occurred.
Mac OS error -8905. -
Scott McGuire Administrator
Hi Tomo,
Which version of Fetch are you using?
Thanks,
Scott McGuire
Fetch Softworks -
Tomo Member
5.3.1
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Scott McGuire Administrator
Hi Tomo,
Please download Fetch 5.5.3 from our website at http://fetchsoftworks.com and give it a try. It includes a workaround for the -8905 error, which is caused by certain fonts on Snow Leopard.
Please note that Fetch 5.5.3 may not be a free upgrade for you. It is free to users who purchased Fetch on or after January 29, 2009; otherwise, it costs $10. For more details about upgrading, see http://fetchsoftworks.com/fetch/upgrade .
However, you can try Fetch 5.5.3 free for 15 days to see if it fixes the problem. You can read about the other improvements in Fetch 5.5 here: http://fetchsoftworks.com/fetch/update/info/fetch-5.5
If Fetch 5.5.3 doesn't fix the problem for you, please let us know.
Thanks,
Scott McGuire
Fetch Softworks -
GTK Member
I'm also getting "The shortcut cannot be used because your do not have permission to save a file there. (Try changing the permissions of the destination folder, or saving to a different folder) Just downloaded 5.5.3 and get the same error. I'm running 10.5.8
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Scott McGuire Administrator
Hi GTK,
That error usually indicates a problem with the Mac OS X keychain, which Fetch uses to securely store the passwords for your shortcuts and recent connections.
Please do the following to check for and repair problems with the keychain:
* Quit Fetch, if it's running.
* Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
* Go to the Keychain Access menu, and choose Preferences.
* Click on the "First Aid" tab.
* Make sure both "Synchronize login keychain password" and "Set login keychain as default" are checked.
* Then go to the Keychain Access menu, and choose Keychain First Aid.
* In the password field of the Keychain First Aid window, enter your Mac OS X admin password (this should be the same as your Mac OS X login password).
* Click the Repair radio button.
* Click the Start button.
* Once it's done, close the Keychain First Aid window.
* Restart your Macintosh.Then try Fetch again.
Let us know if you're still having problems after doing this.
Thanks,
Scott McGuire
Fetch Softworks -
GTK Member
Thank you Scott, that worked perfectly!
- Page 1
After updating to Snowtiger I get Mac OS Error 8905 every time I startup fetch. I cannot add any shortcuts any more, if I try to I get the very same error. I even tried to make a ne shortcut list into my personal document folder to get rid of the problem (i guesst it was related to write permissions) and fetch did make a new shgortcut file there indeed, but the same error occures nevertheless and fetch does not read this file.
I do use the german version and most actual of fetch, if that is of any help on a MacBook Pro as I said with Snow Tiger installed.
with best regards,
Oliver
Posted 13 years ago #