Fetch Softworks

Fetch to Go Daddy using iweb (14 posts)

• Started 17 years ago by tpennavaria
• Latest reply 14 years ago from Scott McGuire

• tpennavaria Member

  Scott-

  I have read through all the threads and called go daddy twice. both times they said it was fetch. I sign in fine using fetch. I put only the files not the folder. At the request of go daddy i change the welcome folder to index.html. The error from go daddy is permission denied. I am on a T1 using a 100 gig account.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Could you please send us some more information so we can look into the problem?

  First, please send us the address (URL) of your website.

  Second, could you do the following?
  * Quit Fetch.
  * Open Fetch.
  * Connect to your account, and try to change the folder as you described.
  * Then send us the Fetch Transcript - Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them in a reply here.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• tpennavaria Member

  Called godaddy again they loaded a 20 mg file no problem. Below is the information you requested.

  Connecting to ftp.creativeresponsegroup.com port 21 (OS X firewall is off) (9/14/06 5:18:42 PM)
  Connected to 68.178.232.150 port 21 (9/14/06 5:18:42 PM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 25 of 50 allowed.
  220-Local time is now 14:18. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 3 minutes of inactivity.
  USER Creativerespon
  331 User Creativerespon OK. Password required
  PASS
  230-User Creativerespon has group access to: 518
  230 OK. Current directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (68,178,232,150,202,120)
  LIST -al
  150 Accepted data connection
  drwx---r-x 6 4226 518 4096 Sep 14 13:32 .
  drwx---r-x 6 4226 518 4096 Sep 14 13:32 ..
  -rw-r--r-- 1 4226 518 15324 Sep 14 13:32 About Me.html
  drwx---r-x 2 4226 518 4096 Sep 13 15:32 cgi
  -rwx---r-x 1 4226 518 0 Sep 13 15:32 favicon.ico
  -rwxr--r-- 1 4226 518 774 Sep 13 15:32 gdform.php
  -rwx---r-x 1 4226 518 1683 Sep 13 15:32 missing.html
  -rwx---r-x 1 4226 518 389 Sep 13 15:32 php.ini
  drwxrwx--- 2 4226 518 4096 Sep 13 15:32 php_uploads
  drwxr-xr-x 4 0 0 4096 Sep 14 10:01 sites
  drwx---r-x 2 0 0 4096 Sep 13 15:32 stats
  -rw-r--r-- 1 4226 518 23355282 Sep 14 13:22 test.test
  -rwx---r-x 1 4226 518 2839 Sep 13 15:32 welcome.html
  226-Options: -a -l
  226 13 matches total
  CWD sites
  250 OK. Current directory is /sites
  PWD
  257 "/sites" is your current location
  PASV
  227 Entering Passive Mode (68,178,232,150,205,168)
  LIST -al
  150 Accepted data connection
  drwxr-xr-x 4 0 0 4096 Sep 14 10:01 .
  drwx---r-x 6 4226 518 4096 Sep 14 13:32 ..
  drwxr-xr-x 2 0 0 4096 Sep 14 08:31 interiorspacesfla.com
  drwxr-xr-x 2 0 0 4096 Sep 14 10:01 keysconstruction.com
  226-Options: -a -l
  226 4 matches total
  CWD interiorspacesfla.com
  250 OK. Current directory is /sites/interiorspacesfla.com
  PWD
  257 "/sites/interiorspacesfla.com" is your current location
  PASV
  227 Entering Passive Mode (68,178,232,150,171,14)
  STOR About Me.html
  553-Can't open that file: Permission denied
  553 Rename/move failure: No such file or directory
  ftp_store_setup: -30008 (state == RPUT_SETTING_UP)
  ABOR
  500 ?
  PASV
  227 Entering Passive Mode (68,178,232,150,45,13)
  LIST -al
  150 Accepted data connection
  drwxr-xr-x 2 0 0 4096 Sep 14 08:31 .
  drwxr-xr-x 4 0 0 4096 Sep 14 10:01 ..
  226-Options: -a -l
  226 2 matches total

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  I think the problem might be that you are trying to put a file with a space in its name ("About Me.html") - some servers don't like that.

  What happens if you try to put a file that does not have a space in its name?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• tpennavaria Member

  thank you scott it seems to be working. Fetch uploaded files quickly. However only one page is displaying (www.keysconstruction.com) and the other one is not (www.interiorspacesfla.com)

  Posted 17 years ago #

• tpennavaria Member

  figure it out. the dns was wrong. However, the "about me" page is still not displaying even thought the hyper link displays about%20me. I tried to retitle the about me page in iweb to about%20me. Then iweb produces the page with the %20 in the title. ugggh! any solutions?

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  The "%20" represents a space so "about%20me.html" is really the same "about me.html". So the problem is your links are still looking for a file named "about me.html" (with a space in it).

  iWeb names files based on the titles you give them inside iWeb - so if your pages have titles with spaces in them, it creates files whose names have spaces in them. (This is bad behavior on iWeb's part.) The only way to fix it, if your server doesn't allow spaces in filenames, is to change all your page titles to have no spaces in them.

  So, what you should do is: go into iWeb, change the title of any page that has a space in it to one that does not have a space in it - for instance, change "About Me" to "AboutMe" (you can do this in the "Site Organizer" sidebar on the left of the iWeb window).

  Then you need to "Publish To Folder" again, and re-upload your entire website.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• tpennavaria Member

  thank you again scott. but aboutme doens't look right. Is there no way to fix it to where it looks About Me with a space?

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  I agree that AboutMe doesn't look very good. You could use an underscore or a hyphen, so that it would be "About_Me" or "About-Me", but those aren't too attractive either.

  Unfortunately, other than that, if your server will not accept files with spaces in them, your only options are to either use something besides iWeb to create your site, or use a different server. (But there's no way to tell in advance if a server will accept spaces in names or not, and quite a few won't.)

  Hopefully this is something Apple will fix in a future version of iWeb...

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• MaxJG Member

  Originally posted by ScottMcGuire:

  Hi,

  I agree that AboutMe doesn't look very good. You could use an underscore or a hyphen, so that it would be "About_Me" or "About-Me", but those aren't too attractive either.

  Unfortunately, other than that, if your server will not accept files with spaces in them, your only options are to either use something besides iWeb to create your site, or use a different server. (But there's no way to tell in advance if a server will accept spaces in names or not, and quite a few won't.)

  Hopefully this is something Apple will fix in a future version of iWeb...

  Scott McGuire
  Fetch Softworks

  Yes, I hardcode php, and really, from experience, unless they are someone like me, they are not going to look at or care about what the page is named. And if you want to impress the people like us, then about_me.html is the way to go. Better yet, just about.html

  Max

  Posted 17 years ago #

• Antleredguy Member

  Hey,
  My friend bought a website on Godaddy and we designed it in iWeb. All that was fine but we couldn't figure out how to upload to our site. Could anyone help?

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Antleredguy,

  I would recommend you check out the Fetch introductory tutorial and then our using Fetch to upload websites created with iWeb help topic (click the links to read either).

  Those should provide a good starting place for how to upload using Fetch.

  If you are unsure about what to enter in the hostname, username, and password field of the Fetch New Connection dialog box, you should contact GoDaddy, they can tell you what you need to enter for your account.

  Please let us know if you have additional questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• altijay93 Member

  I am having a problem signing into Fetch. I have entered all the right information. I get an error window: server has rejected the password. Im pretty sure Its the same password to log into my godaddy account. And I know the password is right because I can log into my godaddy account. I can only think of one problem: it maybe that my operating system is for Windows for my hosting site.

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi altijay93,

  Fetch sends exactly what you type as your password to the server. If you're getting a password rejected error, then this is either because it isn't the right password, or there is a problem with your account or the server.

  It's also possible that you do not have the correct hostname or username; sometimes servers report a password error when really the problem is the username or hostname (causing you to connect to the wrong server).

  You should contact the folks who run the server you are trying to connect to (in your case, this sounds like it's Godaddy), and verify the hostname, username, and password you should be using, and have them check to make sure there aren't any problems with the server.

  The operating system the server is using doesn't make a difference; Fetch supports connecting servers running any kind of operating systems, including Windows.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Edited 14 years ago #