Fetch Softworks

Fetch will not connect (3 posts)

• Started 4 years ago by chris
• Latest reply 4 years ago from Jim Matthews

• chris Member

  Hi I have some saved ftp short cuts and fetch will not connect and then eventually times out I know the servers at the other end are working... Any solutions

  Edited 4 years ago #

• chris Member

  here is the transcript.....
  Fetch 5.7.7 (5H1795) Intel (Web Store) running on Mac OS X 10.11.6 (15G22010) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-VCVA-AXTZ T
  Update check skipped at 10/27/18, 3:16 PM (next check after 11/3/18, 10:08 AM)
  Connecting to ftp.anmediasend.co.uk port 21 (Mac OS X firewall is allowing connections) (10/27/18, 3:16 PM)
  Connected to 54.246.100.225 port 21 (10/27/18, 3:16 PM)
  An FTP connection to “ftp.anmediasend.co.uk” could not be opened because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.)

  Posted 4 years ago #

• Jim Matthews Administrator

  Hi,

  I am able to connect to ftp.anmediasend.co.uk. If you are still seeing this problem I would try restarting your computer, and the device you use to connect to the Internet (e.g. cable modem). If that does not help, I would contact your Internet Service Provider.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 4 years ago #