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Fetch won't open in one location (3 posts)

  • Started 10 years ago by Anthony
  • Latest reply 10 years ago from Anthony
  • Anthony Member

    Using my own ISP (Virgin) I cannot connect. I get a dialogue box that says:

    "An FTP connection to could not be opened because the FTP server dropped the connection."

    But when I take my laptop to the office or elsewhere it connects fine.

    In all other ways (email, browsers) my ISP seems to work fine.

    Any ideas. It is very frustrating.

    Thanks in advance,


    Posted 10 years ago #

  • Jim Matthews Administrator


    Have you contacted Virgin about this? It sounds like a problem with their service.


    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Anthony Member

    No I haven't but I had heard that ISPs can close down specific ports? If nobody had an answer that was going to be my next move but it's no fun trying to get help at Virgin!

    Thanks for replying so quickly.


    Posted 10 years ago #


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