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Fetch won't upload new files to website (5 posts)

  • Started 3 years ago by ZIggy
  • Latest reply 3 years ago from ZIggy
  • ZIggy Member

    our company has been using fetch (trial version) for a while now and i guess we have over extended so we have purchased it. but now, when we want to upload a new file to our website it won't show the new copy on the website. it just keeps the old file.

    when i open fetch and open a client file which holds their cvs ( which have to updated all the time) then 'Put' a file by replacing the original. on the fetch software itself it shows the file has been replaced and updated. but then when i go on to our website, it has not.

    any thoughts!!??!

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi,

    I'd be happy to look into this further. Could you do the followinag:

    1) Upload a new file
    2) Choose "Fetch Transcript" from the Window menu in Fetch
    3) Copy the entire contents of that window (Edit > Select All, Edit > Copy)
    4) Paste the transcript into the form at http://fetchsoftworks.com/fetch/feedback to send it to me. Also send the URL where I should be able to see the new file on your website (but the old file is showing up), and how I can tell the old file from the new file.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

  • ZIggy Member

    Fetch 5.7.4 (5H1367) Intel (Web Store) running on Mac OS X 10.9.4 (13E28) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-SR2E-6KJQ T
    Connecting to www.miltonagency.com port 21 (Mac OS X firewall is allowing connections) (11/11/2014 14:53)
    Connected to 66.172.24.30 port 21 (11/11/2014 14:53)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 1 of 50 allowed.
    220-Local time is now 06:53. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 30 minutes of inactivity.
    USER miltonag
    331 User miltonag OK. Password required
    PASS
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    CWD public_html/clients
    250 OK. Current directory is /public_html/clients
    PWD
    257 "/public_html/clients" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (66,172,24,30,197,88)
    Making data connection to 66.172.24.30 port 50520
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 106 miltonag miltonag 4096 Oct 6 10:42 .
    drwxr-x--- 11 miltonag 99 4096 Aug 13 07:58 ..
    drwxr-xr-x 4 miltonag miltonag 4096 Nov 11 06:04 AbelLuisa
    drwxr-xr-x 3 miltonag miltonag 4096 May 5 2014 AllenNancyMayer
    drwxr-xr-x 3 miltonag miltonag 4096 Sep 19 13:40 AlmeidaTrish
    drwxr-xr-x 4 miltonag miltonag 4096 Mar 16 2014 AnandaMaKalaadevi
    drwxr-xr-x 3 miltonag miltonag 4096 Aug 2 08:55 AnglandCarrie
    drwxr-xr-x 3 miltonag miltonag 4096 May 5 2014 AnzuresAudreyL
    drwxr-xr-x 3 miltonag miltonag 4096 Dec 6 2012 AshtonMichael
    drwxr-xr-x 3 miltonag miltonag 4096 Oct 11 08:32 AustinGrayson
    drwxr-xr-x 5 miltonag miltonag 4096 Aug 27 2013 BalielTerry
    drwxr-xr-x 3 miltonag miltonag 4096 Apr 12 2014 BellJennifer
    drwxr-xr-x 2 miltonag miltonag 4096 Jan 16 2014 BertolazziAlessandro
    drwxr-xr-x 4 miltonag miltonag 4096 Aug 16 02:45 BiggerMichal
    drwxr-xr-x 4 miltonag miltonag 4096 Nov 14 2013 BlondellKathrynL
    drwxr-xr-x 4 miltonag miltonag 4096 Apr 12 2014 BocciaMargot
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 BrownCarol
    drwxr-xr-x 6 miltonag miltonag 4096 Apr 30 2013 BurwellLois
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 BuschIINathan
    drwxr-xr-x 3 miltonag miltonag 4096 Dec 10 2013 BuschIINathanJ
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 CaglioneJrJohn
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 ChinJudy
    drwxr-xr-x 3 miltonag miltonag 4096 Nov 14 2013 ConnonFiona
    drwxr-xr-x 3 miltonag miltonag 4096 Dec 6 2012 CooperSamantha
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 CoulthardSusie
    drwxr-xr-x 4 miltonag miltonag 4096 Sep 28 05:58 DeAngelisAngel
    drwxr-xr-x 2 miltonag miltonag 4096 Oct 17 2013 DeLucaSergio
    drwxr-xr-x 4 miltonag miltonag 4096 May 5 2014 DiazKen
    drwxr-xr-x 2 miltonag miltonag 4096 Mar 4 2014 DrapkinRick
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 DunnAnnie
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 7 2012 EarnshawTina
    drwxr-xr-x 4 miltonag miltonag 4096 Oct 28 2013 EvansKris
    drwxr-xr-x 4 miltonag miltonag 4096 Aug 16 02:40 FindlaterRick
    drwxr-xr-x 3 miltonag miltonag 4096 Feb 12 2014 FischerNana
    drwxr-xr-x 5 miltonag miltonag 4096 Aug 16 02:55 ForrestDavidCraig
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 GermaineSusan
    drwxr-xr-x 2 miltonag miltonag 4096 Jun 5 2013 Giannandrea
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 23 2013 GoochPaul
    drwxr-xr-x 4 miltonag miltonag 4096 Aug 30 10:31 GooleyNikki
    drwxr-xr-x 2 miltonag miltonag 4096 Jan 16 2014 GordonJonHenry
    drwxr-xr-x 5 miltonag miltonag 4096 Jun 10 2013 GordonKathrine
    drwxr-xr-x 2 miltonag miltonag 4096 Feb 19 2013 GrundySarah
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 HakimHilbert
    drwxr-xr-x 4 miltonag miltonag 4096 Aug 16 02:53 HalkoAngelDeAngelis
    drwxr-xr-x 4 miltonag miltonag 4096 Oct 31 2013 HallMindy
    drwxr-xr-x 4 miltonag miltonag 4096 Nov 11 05:55 HannonFrances
    drwxr-xr-x 6 miltonag miltonag 4096 Dec 13 2012 HarlowJoel
    drwxr-xr-x 5 miltonag miltonag 4096 Sep 12 2013 JacksonJohnE
    drwxr-xr-x 3 miltonag miltonag 4096 Nov 1 2013 JagaillePatrick
    drwxr-xr-x 2 miltonag miltonag 4096 Feb 4 2014 JonesGerry
    drwxr-xr-x 5 miltonag miltonag 4096 Oct 29 01:58 KastnerDelagoEileen
    drwxr-xr-x 4 miltonag miltonag 4096 Dec 12 2012 KerwinTinaRoesler
    drwxr-xr-x 2 miltonag miltonag 4096 Jul 1 2013 KressLauren
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 KretschmerBob
    drwxr-xr-x 3 miltonag miltonag 4096 Nov 9 2013 LarkinMarie
    drwxr-xr-x 3 miltonag miltonag 4096 Apr 14 2013 LawsonZeissLizzi
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 LeibaFreddie
    drwxr-xr-x 3 miltonag miltonag 4096 Nov 8 2013 LewisMarsha
    drwxr-xr-x 3 miltonag miltonag 4096 May 5 2014 LopezCookie
    drwxr-xr-x 6 miltonag miltonag 4096 May 13 2014 LorenzBarbara
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 7 2012 LoveSarah
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 LozanoAna
    drwxr-xr-x 8 miltonag miltonag 4096 Jan 16 2014 LyonsMandy
    drwxr-xr-x 3 miltonag miltonag 4096 Oct 20 07:33 MarazziKelly
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 7 2012 MartinSharon
    drwxr-xr-x 4 miltonag miltonag 4096 Dec 11 2013 MathiasFrances
    drwxr-xr-x 3 miltonag miltonag 4096 Aug 30 10:40 McCarthyLouise
    drwxr-xr-x 3 miltonag miltonag 4096 Jun 19 2013 McInnesDonald
    drwxr-xr-x 3 miltonag miltonag 4096 Oct 24 2013 MungleMatthewW
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 NEWclient
    drwxr-xr-x 3 miltonag miltonag 4096 Feb 12 2013 NorazEvelyne
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 PanchenkoKyra
    drwxr-xr-x 3 miltonag miltonag 4096 Dec 6 2012 PocockZoe
    drwxr-xr-x 4 miltonag miltonag 4096 Nov 8 2013 ProudTrefor
    drwxr-xr-x 5 miltonag miltonag 4096 Aug 23 07:20 RamseyVanBroughton
    drwxr-xr-x 3 miltonag miltonag 4096 Nov 8 08:43 RehbeinBjoern
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 RobertsTaylor
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 RoeslerKerwinTina
    drwxr-xr-x 4 miltonag miltonag 4096 May 5 2014 RossMorag
    drwxr-xr-x 3 miltonag miltonag 4096 Aug 10 01:31 SadanNava
    drwxr-xr-x 5 miltonag miltonag 4096 Aug 27 2013 SamuelMartin
    drwxr-xr-x 4 miltonag miltonag 4096 Oct 28 2013 SantantonioKim
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 SaunKara
    drwxr-xr-x 2 miltonag miltonag 4096 Mar 12 2014 SchlaegerRon
    drwxr-xr-x 2 miltonag miltonag 4096 Sep 9 09:00 ShermanMaralyn
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 SignorettiAldo
    drwxr-xr-x 4 miltonag miltonag 4096 Feb 13 2013 SmithChristina
    drwxr-xr-x 2 miltonag miltonag 4096 Aug 1 2013 SmithGregoryWest
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 7 2012 SmithTara
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 SodanoVittorio
    drwxr-xr-x 6 miltonag miltonag 4096 Jul 24 2013 SpecterRonnie
    drwxr-xr-x 7 miltonag miltonag 4096 Sep 28 04:49 TanisVasilios
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 7 2012 TaylorLynn
    drwxr-xr-x 3 miltonag miltonag 4096 Feb 12 2013 TrahanKelvinR
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 TrygstadRyan
    drwxr-xr-x 3 miltonag miltonag 4096 Dec 6 2012 VannellaLuca
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 WalkenCandyL
    drwxr-xr-x 4 miltonag miltonag 4096 Oct 24 2013 WalkerToniAnn
    drwxr-xr-x 3 miltonag miltonag 4096 Oct 19 02:49 WardTony
    drwxr-xr-x 7 miltonag miltonag 4096 Feb 13 2013 WarnKerry
    drwxr-xr-x 5 miltonag miltonag 4096 Aug 27 2013 WilderBrad
    drwxr-xr-x 2 miltonag miltonag 4096 Jun 7 2013 WoolstonTricia
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 WyburghSue
    drwxr-xr-x 6 miltonag miltonag 4096 Aug 27 2013 YorkPatty
    drwxr-xr-x 5 miltonag miltonag 4096 Aug 10 02:57 ZollerDebbie
    drwxr-xr-x 4 miltonag miltonag 4096 Oct 6 10:42 formerClients
    -rw-r--r-- 1 miltonag miltonag 102393 Jan 16 2014 gordon_jon_henry_NewCV.pdf
    -rw-r--r-- 1 miltonag miltonag 105601 May 2 2014 gordon_jon_henry_uk.pdf
    226-Options: -a -l◇
    226 108 matches total
    CWD AbelLuisa
    250 OK. Current directory is /public_html/clients/AbelLuisa
    PWD
    257 "/public_html/clients/AbelLuisa" is your current location
    PASV
    227 Entering Passive Mode (66,172,24,30,197,168)
    Making data connection to 66.172.24.30 port 50600
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 4 miltonag miltonag 4096 Nov 11 06:04 .
    drwxr-xr-x 106 miltonag miltonag 4096 Oct 6 10:42 ..
    -rw-r--r-- 1 miltonag miltonag 105788 Aug 29 16:01 Abel_Luisa_US.pdf
    drwxr-xr-x 2 miltonag miltonag 4096 Dec 6 2012 Images
    -rw-r--r-- 1 miltonag miltonag 105254 Nov 11 04:10 abel_luisa_UK.pdf
    -rw-r--r-- 1 miltonag miltonag 4149 Jul 5 2013 clientLA.html
    -rw-r--r-- 1 miltonag miltonag 4141 Jul 5 2013 clientLondon.html
    -rw-r--r-- 1 miltonag miltonag 821 Dec 6 2012 content.html
    -rw-r--r-- 1 miltonag miltonag 70078 Dec 6 2012 fill.jpg
    drwxr-xr-x 2 miltonag miltonag 4096 Nov 1 2012 images
    226-Options: -a -l◇
    226 10 matches total
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (66,172,24,30,195,160)
    Making data connection to 66.172.24.30 port 50080
    STOR abel_luisa_UK.pdf
    150 Accepted data connection
    226-File successfully transferred
    226 1.378 seconds (measured here), 74.60 Kbytes per second
    MFMT 20141111121040 abel_luisa_UK.pdf
    213 UTIME OK
    MLST abel_luisa_UK.pdf
    250-Begin
    type=file;size=105254;modify=20141111121040;UNIX.mode=0644;UNIX.uid=509;UNIX.gid=509;unique=1cg1f10002; abel_luisa_UK.pdf
    250 End.
    Successful upload of abel_luisa_UK.pdf as binary data (105,254 bytes, 105,254 bytes/sec, 0:01 elapsed) completed at 11/11/2014 14:53
    PWD
    257 "/public_html/clients/AbelLuisa" is your current location

    URL: http://www.miltonagency.com/clients/AbelLuisa/abel_luisa_UK.pdf

    Under film where it says TRUMBO underneath that in should say (In-Production) in blue

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi,

    When I go to that URL I see "(In-Production)" in blue under TRUMBO (actually, under "Groundswell Productions", which is under "TRUMBO"). What do you see?

    Have you tried reloading the page, or viewing the URL with a different web browser? It could be that you're getting a cached copy of the file.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

  • ZIggy Member

    it was a cache problem - it works now.

    Thanks

    Posted 3 years ago #

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