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File names that are too long can not be deleted? (4 posts)
- Started 16 years ago by MadDogDesigns
- Latest reply 16 years ago from Scott McGuire
-
MadDogDesigns Member
-
Scott McGuire Administrator
Hi,
While this is most likely a server problem, we'd like to see the Fetch transcript to make sure it's not a Fetch problem.
Could you please try to delete one of the problem files, then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message?
Assuming it is a server problem, you'll have to contact your hosting provider for help on how to delete the files (either they'll have to do it for you, or you'll have to use a different tool besides Fetch).
Thanks very much,
Scott McGuire
Fetch Softworks -
MadDogDesigns Member
Fetch 5.2 (5C121) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC English
StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
Partial serial FETCH5X001-A26F-TNUZ T
Connecting to 70.88.5.209 port 21 (Mac OS X firewall is off) (3/13/07 10:53:28 AM)
Connected to 70.88.5.209 port 21 (3/13/07 10:53:29 AM)
220 bufordftp X2 WS_FTP Server 4.0.2 (2326175682)
USER public
331 Password required
PASS
230 user logged in
SYST
215 UNIX
PWD
257 "/users/public" is current directory
MACB ENABLE
500 illegal command
PWD
257 "/users/public" is current directory
PWD
257 "/users/public" is current directory
TYPE A
200 Type set to ASCII.
PASV
227 Entering Passive Mode (70,88,5,209,5,203).
Making data connection to 70.88.5.209 port 1483
LIST -al
150 Opening ASCII data connection for directory listing
drwx------ 2 public System 0 Mar 12 10:40 .
drwx------ 2 public System 0 Mar 12 10:40 ..
drwx------ 2 public System 0 Mar 7 16:44 Bradford Group
drwx------ 2 public System 0 Mar 2 13:34 Braithwaite
drwx------ 2 public System 0 Feb 28 13:35 Brimstone Promotions
drwx------ 2 public System 0 Feb 16 11:40 Buntin
drwx------ 2 public System 0 Feb 21 08:04 Digichart
drwx------ 2 public System 0 Feb 28 12:23 Digigraph
drwx------ 2 public System 0 Mar 12 15:55 EMI CMG
drwx------ 2 public System 0 Mar 5 10:43 ensworth
drwx------ 2 public System 0 Mar 12 15:40 Ferguson
drwx------ 2 public System 0 Feb 15 09:04 Gish
drwx------ 2 public System 0 Mar 13 07:28 Heritage Propane
drwx------ 2 public System 0 Feb 27 09:21 Impac Services
drwx------ 2 public System 0 Mar 6 15:58 J.Alex
drwx------ 2 public System 0 Feb 20 09:33 Joe Hagan
drwx------ 2 public System 0 Mar 6 12:32 mercuryNashville
drwx------ 2 public System 0 Feb 9 10:08 Mile Wide Media
drwx------ 2 public System 0 Feb 16 11:27 MOTT
drwx------ 2 public System 0 Mar 13 07:28 PREDS
drwx------ 2 public System 0 Mar 2 11:27 RiteTransfer 3
drwx------ 2 public System 0 Feb 9 14:03 Tennessee Repertory Theatre
drwx------ 2 public System 0 Feb 19 14:48 Wahoo
drwx------ 2 public System 0 Mar 12 11:41 Zografia
226 transfer complete
CWD Impac Services
250 CWD successful
PWD
257 "/users/public/Impac Services" is current directory
PASV
227 Entering Passive Mode (70,88,5,209,5,204).
Making data connection to 70.88.5.209 port 1484
LIST -al
150 Opening ASCII data connection for directory listing
drwxr-x--- 2 public System 0 Feb 27 09:21 .
drwxr-x--- 2 public System 0 Feb 27 09:21 ..
226 transfer complete
TYPE I
200 Type set to IMAGE.
PASV
227 Entering Passive Mode (70,88,5,209,5,205).
Making data connection to 70.88.5.209 port 1485
STOR First Baptist Church North Myrtle Beach.sitx
150 Opening BINARY data connection for First Baptist Church North Myrtle Beach.sitx
Update check skipped at 03/13/2007 10:55 AM (next check after 03/16/2007 04:15 PM)
226 transfer complete; 851470743 bytes remaining; 99959 files remaining
Transfer of First Baptist Church North Myrtle Beach.sitx (122,113,006 bytes, 42,488 bytes/sec, 47:54 elapsed) completed at 3/13/07 11:41:38 AM
PWD
257 "/users/public/Impac Services" is current directory
QUIT
221 Good-Bye
Connecting to ftp.midsouthgolfer.com port 21 (Mac OS X firewall is off) (3/13/07 11:42:45 AM)
Connected to 70.85.123.242 port 21 (3/13/07 11:42:45 AM)
220 Microsoft FTP Service
USER production
331 Password required for production.
PASS
230 User production logged in.
SYST
215 Windows_NT
PWD
257 "/production" is current directory.
MACB ENABLE
500 'MACB ENABLE': command not understood
PWD
257 "/production" is current directory.
PWD
257 "/production" is current directory.
TYPE A
200 Type set to A.
PASV
227 Entering Passive Mode (70,85,123,242,22,95).
Making data connection to 70.85.123.242 port 5727
LIST -al
125 Data connection already open; Transfer starting.
03-12-07 11:23PM <dir> UPLOADS
226 Transfer complete.
CWD UPLOADS
250 CWD command successful.
PWD
257 "/production/UPLOADS" is current directory.
PASV
227 Entering Passive Mode (70,85,123,242,22,96).
Making data connection to 70.85.123.242 port 5728
LIST -al
125 Data connection already open; Transfer starting.
03-12-07 11:23PM <dir> Uploads
226 Transfer complete.
CWD Uploads
250 CWD command successful.
PWD
257 "/production/UPLOADS/Uploads" is current directory.
PASV
227 Entering Passive Mode (70,85,123,242,22,97).
Making data connection to 70.85.123.242 port 5729
LIST -al
125 Data connection already open; Transfer starting.
03-12-07 07:36PM <dir> Delete these if you can
226 Transfer complete.
CWD Delete these if you can
250 CWD command successful.
PWD
257 "/production/UPLOADS/Uploads/Delete these if you can" is current directory.
PASV
227 Entering Passive Mode (70,85,123,242,22,98).
Making data connection to 70.85.123.242 port 5730
LIST -al
125 Data connection already open; Transfer starting.
03-12-07 07:05PM <dir> March 2004
03-12-07 01:50PM <dir> Spring Creek March 2004
226 Transfer complete.
CWD March 2004
250 CWD command successful.
PWD
257 "/production/UPLOADS/Uploads/Delete these if you can/March 2004" is current directory.
PASV
227 Entering Passive Mode (70,85,123,242,22,99).
Making data connection to 70.85.123.242 port 5731
LIST -al
125 Data connection already open; Transfer starting.
03-12-07 07:00PM 3775291 2480 MSGM_March_2004_Page 1.pdf
03-12-07 07:02PM 5859071 2480 MSGM_March_2004_Page 24.pdf
03-12-07 07:03PM 2023403 2480 MSGM_March_2004_Page 25.pdf
03-12-07 07:04PM 2669799 2480 MSGM_March_2004_Page 26.pdf
03-12-07 07:05PM 1873029 2480 MSGM_March_2004_Page 27.pdf
03-12-07 07:06PM 4860571 2480 MSGM_March_2004_Page 28.pdf
226 Transfer complete.
DELE 2480 MSGM_March_2004_Page 1.pdf
550 2480 MSGM_March_2004_Page 1.pdf: The system cannot find the file specified.
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
PWD
257 "/production/UPLOADS/Uploads/Delete these if you can/March 2004" is current directory.
PASV
227 Entering Passive Mode (70,85,123,242,22,100).
Making data connection to 70.85.123.242 port 5732
LIST -al
125 Data connection already open; Transfer starting.
03-12-07 07:00PM 3775291 2480 MSGM_March_2004_Page 1.pdf
03-12-07 07:02PM 5859071 2480 MSGM_March_2004_Page 24.pdf
03-12-07 07:03PM 2023403 2480 MSGM_March_2004_Page 25.pdf
03-12-07 07:04PM 2669799 2480 MSGM_March_2004_Page 26.pdf
03-12-07 07:05PM 1873029 2480 MSGM_March_2004_Page 27.pdf
03-12-07 07:06PM 4860571 2480 MSGM_March_2004_Page 28.pdf
226 Transfer complete. -
Scott McGuire Administrator
Hi,
Thanks for the transcript. I can confirm that this is a problem with the server.
The problem may not actually be the length of the names; I suspect the real problem is that there are spaces in the names of the files (there's a space between "Pages" and the number).
If you've deleted files with spaces in their names before, perhaps it is the length; but the problem with spaces is common. (Unfortunately, many servers let you upload or create files with spaces in the names, but then give errors when you try to delete them.)
Regardless, you will have to contact your hosting company or the server maintainer in order to get the files deleted.
Please let us know if you have any more questions.
Thanks,
Scott McGuire
Fetch Softworks
- Page 1
I uploaded some files from my Mac with long file names. The files uploaded okay, but when my client tried to download them, it failed. I uploaded them again before I realized the problem and reloaded the files with shorter names. My client was able to download the shorter named files.
My problem is... The server will not allow me to delete the files with the long names. I get the same error message my client got. "The system cannot find the file specified."
Posted 16 years ago #