Fetch Softworks

File transfer server has shut down error when connecting from home (2 posts)

• Started 14 years ago by sjspangenberg
• Latest reply 14 years ago from Scott McGuire

• sjspangenberg Member

  Fetch connects but does not show the file list when I use it from home. It works fine (connecting to the same server) when I use it at work. PASV is enabled. This seems to suggest that Fetch and the Mac are configured correctly, and that I have a problem with my router or ISP at home. Any suggestions?

  Scott

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Scott,

  Try the following and see if this fixes the problem (these instructions are for Fetch 5; if you are not using Fetch 5 let us know):

  * Choose Preferences from the Fetch menu.
  * Click the Miscellaneous tab.
  * Look at the "Use 'LIST -al' command to reveal hidden files" checkbox. If it is unchecked, check it; if it is checked, uncheck it. That is, whatever it is now, change it to the other setting.
  * Try connecting again.

  If that doesn't help, please do the following:

  * Quit Fetch.
  * Open Fetch again.
  * Connect to your server.
  * Once Fetch is connected but the file list is not displayed, go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  And we'll take a look and see if we can figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #