Fetch Softworks

Files disappear? (5 posts)

• Started 18 years ago by guest
• Latest reply 18 years ago from Jim Matthews

• guest Registered Member

  I keep attempting to put image files onto my file list, but when I go to view them online, the images are not there.

  For example, I use the "put files" button and put the file "ambertable.jpg" within the directory "images" on my host "my-radiance.com". But when I go to http://www.my-radiance.com/images/ambertable.jpg, I get kicked back to my server's site, saying the file isn't there.

  Then, when I return to Fetch & refresh the file list or delete the file "ambertable.jpg" I get the following message:

  "Server file error: No such file"

  I know I'm putting the files on correctly, as another file "gghiatus.jpg" is in the file list and shows up just fine on my site.

  Any ideas as to why my files keep disappearing?

  Posted 18 years ago #

• Jim Matthews Administrator

  Could you gather some more information about this problem? Try uploading the ambertable.jpg file. Then choose "Refresh File List" from the Directories menu in Fetch. Then choose "Fetch Transcript" from the Window menu and post the contents here; I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• guest Registered Member

  Here's the Fetch transcript:

  Fetch 4.0.3 System 0x1028 Serial FETCHFL001-3FS1-5102 WS
  Connecting to my-radiance.com port 21 (2/14/05 11:43:43 AM)
  220 directNIC NcFTPd Server (licensed copy) ready.
  USER udelartist
  331 User okay, need password.
  PASS
  230-************************************************
  230-You have logged into directNIC
  230-All activity to and from this server is logged.
  230-************************************************
  230-Logged: User "udelartist" logged in Mon Feb 14 10:44:55 2005
  230-Logged: From 128.175.153.185
  230-
  230 Restricted user logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  PWD
  257 "/" is cwd.
  CWD my-radiance.com
  250 "/my-radiance.com" is new cwd.
  PWD
  257 "/my-radiance.com" is cwd.
  PASV
  227 Entering Passive Mode (206,251,184,101,234,111)
  LIST
  150 Data connection accepted from 128.175.153.185:50301; transfer starting.
  drwxr-xr-x 2 ftpuser ftpusers 80 Feb 13 15:14 images
  -rw-r--r-- 1 ftpuser ftpusers 167 Feb 13 13:53 index.html
  226 Listing completed.
  CWD images
  250 "/my-radiance.com/images" is new cwd.
  PWD
  257 "/my-radiance.com/images" is cwd.
  PASV
  227 Entering Passive Mode (206,251,184,101,234,112)
  LIST
  150 Data connection accepted from 128.175.153.185:50302; transfer starting.
  -rw-r--r-- 1 ftpuser ftpusers 45406 Feb 13 13:57 gghiatus.jpg
  226 Listing completed.
  TYPE I
  200 Type okay.
  PASV
  227 Entering Passive Mode (206,251,184,101,234,118)
  STOR ambertable.jpg
  150 Data connection accepted from 128.175.153.185:50303; transfer starting.
  226 Transfer completed.
  Upload complete at 2/14/05 11:44:01 AM
  CWD /my-radiance.com/images
  250 "/my-radiance.com/images" is new cwd.
  PWD
  257 "/my-radiance.com/images" is cwd.
  TYPE A
  200 Type okay.
  PASV
  227 Entering Passive Mode (206,251,184,101,234,120)
  LIST
  150 Data connection accepted from 128.175.153.185:50304; transfer starting.
  -rw-r--r-- 1 ftpuser ftpusers 45406 Feb 13 13:57 gghiatus.jpg
  226 Listing completed.

  Also, when I chose Refreseh File List, the refreshed file list didn't include "ambertable.jpg"

  Posted 18 years ago #

• guest Registered Member

  I just resized the image and tried again, and now it's working. Could it just be a file size thing?

  Posted 18 years ago #

• Jim Matthews Administrator

  It could be that the file put you over your storage quota, and the server responded by silently deleting it. I haven't heard of servers doing that before (usually they don't let the upload succeed), but the fact that a smaller upload works suggests that something like that is happening.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #