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Files not visible. (2 posts)

  • Started 4 weeks ago by Les Nie
  • Latest reply 4 weeks ago from Jim Matthews
  • Les Nie Member

    Hi guys,
    I got a weird problem with my Fetch 5.8.2 - it connects to the ftp but the window stays empty, no files, nothing. It even says 0 items. I can see files in every other app like FileZilla etc. Kind of baffled... I tried to reinstall, reboot, trash preferences. No weird network configuration, VPN nor any other unusual stuff. Any help will be highly appreciated.

    Edited 4 weeks ago #

  • Jim Matthews Administrator

    Hi,

    Are you running macOS 11 Big Sur? Do you have any network extensions installed? You can check by opening System Preferences and clicking on the Network icon; network extensions would be listed on the left side of the window. There appears to be a problem with macOS Big Sur's support for network extensions that causes empty file lists in Fetch.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 weeks ago #

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