Fetch Softworks

Files won't download (2 posts)

• Started 14 years ago by ssimonet
• Latest reply 14 years ago from Scott McGuire

• ssimonet Member

  I try to download a file from Fetch to my desktop and Fetch says immediately that it is done but nothing downloaded. These files will download on other computers so I know the files are OK. It appears to be a Fetch issue. What can I do to fix this problem? I'm on a Mac Mini with OS 10.4.11 and I'm using Fetch 5.3.

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  We'd like some more information to help diagnose the problem. Could you please do the following?

  * Quit Fetch.
  * Open Fetch again.
  * Connect to your server.
  * Download the file to your Desktop.
  * Go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #