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files wont show once uploaded (6 posts)
- Started 15 years ago by rayrnyc
- Latest reply 15 years ago from Scott McGuire
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rayrnyc Member
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Scott McGuire Administrator
Hi,
I know this may sound obvious to you, but the first thing to check is to make sure your browser isn't caching the wrong information.
Assuming you're using Safari, go to the page in question, then choose Reload Page from the View menu.
If that doesn't work, go to the Safari menu, and choose Empty Cache. Then try viewing the page again.
If neither of those work, if you could tell us the address of the problem page, we'll take a look and see if we have any ideas.
Thanks,
Scott McGuire
Fetch Softworks[This message has been edited by ScottMcGuire (edited 10-28-2007).]
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rayrnyc Member
i tried to empty the cache but it didnt work..the page address is www.rayriosdesign.com
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Scott McGuire Administrator
Hi Ray,
The problem appears to be that your webpage calls a JavaScript function: AC_FL_RunContent(), and says that function can be found in a file named AC_RunActiveContent.js in a Scripts folder.
The problem is there is no Scripts folder, or AC_RunActiveContent.js file, on your site, so when your webpage calls that JavaScript function, an error happens because the script file does not exist, and your page is never displayed.
I believe you need to locate and upload the appropriate folder of scripts in order to fix the problem.
Thanks,
Scott McGuire
Fetch Softworks -
rayrnyc Member
Hey Scott thanks..you were right on target with the java script folder..i dont remember uploading any js files with the rest in the past, but i'll remember from now on..thanks again, you were a great help
Ray.
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Scott McGuire Administrator
Hi Ray,
You're welcome, glad to see it's all working now!
Best,
Scott McGuire
Fetch Softworks
- Page 1
hi, Im uploading my site with fetch as i always have in the past, putting my swf files and index.html file in the htdocs folder..i deleted my old files from here and when i put up my new files all that come up in the browser is a blank page..i prepared thes files in the same manner as always, flash,dreaweaver ect..i cant for the life of me figure out why they wont show up. any help would be greatly appreciated..thanks
Posted 15 years ago #