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"Forbidden File Name" Error every time I try to uplaod (6 posts)

  • Started 17 years ago by stevehorvathphotography
  • Latest reply 7 years ago from Jim Matthews
  • stevehorvathphotography Member

    We tried the free trial, and we never successfully uploaded our images because it always gave us the "forbidden filename" error message. This is exactly what it is saying..."Fetch could not create the folder "Ceremony" because the FTP server sent an unexpected response. Server responded "Ceremony: Forbidden filename.

    Any ideas/suggestions/help? Thanks!

    Posted 17 years ago #

  • Scott McGuire Administrator

    Hi,

    Sorry you're having problem. We'd like more information to diagnose it.

    After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 17 years ago #

  • SY Member

    Hi I am experiencing the same problem w forbidden filname too.

    Here's the Fetch transcript

    Fetch 5.7.4 (5H1367) Intel (Web Store) running on Mac OS X 10.6.8 (10K549) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 2/27/15 T
    Connecting to ftp.bbc.co.uk port 21 (Mac OS X firewall is allowing connections) (2/14/15 2:20 AM)
    An FTP connection to “ftp.bbc.co.uk” could not be opened because the server could not be found. (Check that you entered the correct hostname.)
    Connecting to ftp.bbc.co.uk port 21 (Mac OS X firewall is allowing connections) (2/14/15 2:21 AM)
    Connected to 212.58.252.93 port 21 (2/14/15 2:21 AM)
    220-
    220 ProFTPD 1.3.5 Server (ftp.bbc.co.uk) [212.58.252.93]
    USER salesftp
    331 Password required for salesftp
    PASS
    230 User salesftp logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/incoming" is the current directory
    PWD
    257 "/incoming" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (212,58,252,93,210,79).
    Making data connection to 212.58.252.93 port 53839
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 39 salesftp 200 46 Feb 13 12:18 .
    drwxr-xr-x 6 0 1 7 Dec 5 2013 ..
    drwxrwxr-x 2 salesftp own_www 2 Mar 3 2014 ANZ_BOT
    drwxrwxr-x 5 salesftp own_www 5 Apr 7 2014 BBCEarth
    drwxrwxr-x 2 salesftp own_www 20 Feb 9 14:20 BBCWN-AdSales-US
    drwxrwxr-x 2 salesftp own_www 2 Jul 11 2013 BBCWN_Digital
    drwxrwxr-x 2 salesftp own_www 2 Dec 30 15:03 BBC_Azerbaijan
    drwxrwxr-x 3 salesftp own_www 3 Mar 4 2013 BBC_Entertainment_India
    drwxrwxr-x 26 salesftp own_www 34 Feb 13 18:13 BBC_World_News
    drwxrwxr-x 2 salesftp own_www 4 Jan 21 03:51 BBDO_MontageTVC30s_2015Jan21
    drwxrwxr-x 2 salesftp own_www 2 Jan 20 14:02 BBDO_Revised_TVCs_with_APEC_2014Dec19
    drwxrwxr-x 2 salesftp own_www 2 Jan 20 14:02 BBDO_Upload_2014Dec19
    drwxrwxr-x 2 salesftp own_www 2 Feb 13 12:18 BOAO
    -rw-rw-r-- 1 salesftp own_www 387110448 Jan 21 09:55 CX_LWT_ROAD_WARRIOR_ENG_60s_for_BBC_21Jan2015.mxf
    -rw-rw-r-- 1 salesftp own_www 38878987 Jan 15 11:02 CX_Road_30s_09dec2014.mp4
    -rw-rw-r-- 1 salesftp own_www 76760629 Jan 15 10:26 CX_Road_60s_09dec2014.mp4
    drwxrwxr-x 29 salesftp own_www 29 Sep 9 2013 ClientSolutions
    drwxrwxr-x 2 salesftp own_www 2 Sep 22 09:44 CommercialProduction
    drwxrwxr-x 2 salesftp own_www 2 Feb 2 13:53 DARIA
    drwxrwxr-x 5 salesftp own_www 5 Mar 24 2014 FromAdstreamUK
    drwxrwxr-x 5 salesftp own_www 5 Dec 23 2013 FromDGFastChannel
    drwxrwxr-x 2 salesftp own_www 2 Nov 24 11:38 HSBC_ME
    drwxrwxr-x 2 salesftp own_www 2 Nov 25 2013 Haier
    drwxrwxr-x 2 salesftp own_www 2 Dec 9 10:48 JAPAN
    drwxrwxr-x 3 salesftp own_www 3 Mar 3 2014 Jaguar
    drwxrwxr-x 2 salesftp own_www 2 Dec 8 11:07 KAZAKHSTAN
    drwxrwxr-x 2 salesftp own_www 2 Jun 17 2014 Liberty
    drwxrwxr-x 2 salesftp own_www 2 Dec 15 12:23 ONETWOFOUR
    drwxrwxr-x 2 salesftp own_www 2 Jul 14 2014 OOREDOO-BBC-100614
    drwxrwxr-x 2 salesftp own_www 2 Nov 18 2013 Photos_VPONYC2014_nr1
    drwxrwxr-x 2 salesftp own_www 2 Oct 21 09:20 Profmed_new_17_09_2014
    drwxrwxr-x 2 salesftp own_www 2 Mar 3 2014 RCS
    drwxrwxr-x 2 salesftp own_www 2 Dec 8 11:07 Revised_Manila_1106
    drwxrwxr-x 3 salesftp own_www 3 Feb 13 12:12 SEB
    drwxrwxr-x 2 salesftp own_www 2 Jan 19 15:02 Samsung_Galaxy_Note_4
    drwxrwxr-x 2 salesftp own_www 2 Nov 24 11:38 Samsung_PR
    drwxrwxr-x 2 salesftp own_www 2 Apr 1 2014 Simonsberg
    drwxrwxr-x 2 salesftp own_www 2 Mar 18 2013 South_Africa_BBC_World_OffAirs
    drwxrwxr-x 3 salesftp own_www 3 Aug 29 10:46 TellyJuice
    -rw-rw-r-- 1 salesftp own_www 438289968 Jan 17 05:38 TourismMalaysiaENgLifestyle.mxf
    -rw-rw-r-- 1 salesftp own_www 437977136 Jan 17 05:38 TourismMalaysiaengCulture.mxf
    -rw-rw-r-- 1 salesftp own_www 7752234044 Jan 16 16:45 TourismMalaysiathirtysecculture.mov
    -rw-rw-r-- 1 salesftp own_www 7757771352 Jan 16 16:44 TourismMalaysiathirtyseclifestyle.mov
    drwxrwxr-x 3 salesftp own_www 3 Feb 12 02:16 bbc_channels
    drwxrwxr-x 15 salesftp own_www 15 Jan 13 15:20 incoming
    drwxrwxr-x 2 salesftp own_www 2 Dec 2 2013 wetransfer-cafe17
    226 Transfer complete
    CWD incoming
    250 CWD command successful
    PWD
    257 "/incoming/incoming" is the current directory
    PASV
    227 Entering Passive Mode (212,58,252,93,210,120).
    Making data connection to 212.58.252.93 port 53880
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxr-x 15 salesftp own_www 15 Jan 13 15:20 .
    drwxrwxrwx 39 salesftp 200 46 Feb 13 12:18 ..
    drwxrwxr-x 9 salesftp own_www 10 Feb 13 17:56 BBC_WORLD_NEWS
    drwxrwxr-x 2 salesftp own_www 2 Apr 14 2014 BMW_Upload
    drwxrwxr-x 2 salesftp own_www 2 Oct 6 09:50 Diners
    drwxrwxr-x 2 salesftp own_www 2 Jul 28 2014 LG_G3_TVCs_16x9_PAL
    drwxrwxr-x 2 salesftp own_www 2 May 19 2014 OCCV_010_226_E_H
    drwxrwxr-x 2 salesftp own_www 2 May 19 2014 OCCV_010_227_E_H
    drwxrwxr-x 2 salesftp own_www 2 May 19 2014 OCCV_05_225_E_H
    drwxrwxrwx 3 salesftp own_www 3 Apr 16 2014 PDOT-BBC
    drwxrwxr-x 2 salesftp own_www 3 Jan 13 15:27 PDOT-MONTAGE-BBC
    dr-xr-xr-x 2 salesftp own_www 2 Aug 4 2014 PDOT-NEMO-BBC
    drwxr-xr-x 2 salesftp own_www 2 Jun 16 2014 PDOT-RELAX-BBC
    drwxrwxr-x 3 salesftp own_www 3 Sep 1 10:53 PROFMED
    drwxrwxr-x 6 salesftp own_www 6 Apr 24 2014 VALPREFROZEN
    226 Transfer complete
    CWD BBC_WORLD_NEWS
    250 CWD command successful
    PWD
    257 "/incoming/incoming/BBC_WORLD_NEWS" is the current directory
    PASV
    227 Entering Passive Mode (212,58,252,93,210,162).
    Making data connection to 212.58.252.93 port 53922
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxr-x 9 salesftp own_www 10 Feb 13 17:56 .
    drwxrwxr-x 15 salesftp own_www 15 Jan 13 15:20 ..
    drwxrwxr-x 5 salesftp own_www 5 Feb 9 14:20 BrandUSA
    drwxrwxr-x 2 salesftp own_www 2 Feb 5 14:06 CHINA_NATIONAL_TOURISM_2015_YEAR_OF_SILK_ROAD_30SEC
    drwxrwxr-x 2 salesftp own_www 2 Feb 5 14:06 CHINA_NATIONAL_TOURISM_2015_YEAR_OF_SILK_ROAD_30SEC_WITH_SLATE
    -rw-rw-r-- 1 salesftp own_www 791225524 Jan 16 17:58 NEC_SAFER_CITIES_AND_PUBLIC_SERVICES_M0019580.mxf
    drwxrwxr-x 2 salesftp own_www 2 Feb 9 14:20 ROLEX
    drwxrwxr-x 5 salesftp own_www 5 Feb 4 10:21 SUMITOMO
    drwxrwxr-x 2 salesftp own_www 3 Feb 12 13:25 TOP_CEO
    drwxrwxr-x 2 salesftp own_www 2 Feb 13 17:56 ZTE
    226 Transfer complete
    CWD ZTE
    250 CWD command successful
    PWD
    257 "/incoming/incoming/BBC_WORLD_NEWS/ZTE" is the current directory
    PASV
    Update check skipped at 2/14/15 2:22 AM (next check after 2/18/15 2:53 AM)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4685620 reply_received = 4685620 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4685620 reply_received = 4685620 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686520 reply_received = 4685620 TickCount() - reply_received = 900
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4686521 reply_received = 4685620 TickCount() - reply_received = 901
    ftp_list: 2,-30027 (state == GETTING_LIST)
    ftp_list: tw->pasv_retries == 0, retrying file list
    Connecting to ftp.bbc.co.uk port 21 (Mac OS X firewall is allowing connections) (2/14/15 2:22 AM)
    Connecting to ftp.bbc.co.uk port 21 (Mac OS X firewall is allowing connections) (2/14/15 2:23 AM)
    Connected to 212.58.252.93 port 21 (2/14/15 2:23 AM)
    220-
    220 ProFTPD 1.3.5 Server (ftp.bbc.co.uk) [212.58.252.93]
    USER salesftp
    331 Password required for salesftp
    PASS
    230 User salesftp logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/incoming" is the current directory
    PWD
    257 "/incoming" is the current directory
    TYPE A
    200 Type set to A
    PORT 192,168,0,108,224,73
    200 PORT command successful
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 39 salesftp 200 46 Feb 13 12:18 .
    drwxr-xr-x 6 0 1 7 Dec 5 2013 ..
    drwxrwxr-x 2 salesftp own_www 2 Mar 3 2014 ANZ_BOT
    drwxrwxr-x 5 salesftp own_www 5 Apr 7 2014 BBCEarth
    drwxrwxr-x 2 salesftp own_www 20 Feb 9 14:20 BBCWN-AdSales-US
    drwxrwxr-x 2 salesftp own_www 2 Jul 11 2013 BBCWN_Digital
    drwxrwxr-x 2 salesftp own_www 2 Dec 30 15:03 BBC_Azerbaijan
    drwxrwxr-x 3 salesftp own_www 3 Mar 4 2013 BBC_Entertainment_India
    drwxrwxr-x 26 salesftp own_www 34 Feb 13 18:20 BBC_World_News
    drwxrwxr-x 2 salesftp own_www 4 Jan 21 03:51 BBDO_MontageTVC30s_2015Jan21
    drwxrwxr-x 2 salesftp own_www 2 Jan 20 14:02 BBDO_Revised_TVCs_with_APEC_2014Dec19
    drwxrwxr-x 2 salesftp own_www 2 Jan 20 14:02 BBDO_Upload_2014Dec19
    drwxrwxr-x 2 salesftp own_www 2 Feb 13 12:18 BOAO
    -rw-rw-r-- 1 salesftp own_www 387110448 Jan 21 09:55 CX_LWT_ROAD_WARRIOR_ENG_60s_for_BBC_21Jan2015.mxf
    -rw-rw-r-- 1 salesftp own_www 38878987 Jan 15 11:02 CX_Road_30s_09dec2014.mp4
    -rw-rw-r-- 1 salesftp own_www 76760629 Jan 15 10:26 CX_Road_60s_09dec2014.mp4
    drwxrwxr-x 29 salesftp own_www 29 Sep 9 2013 ClientSolutions
    drwxrwxr-x 2 salesftp own_www 2 Sep 22 09:44 CommercialProduction
    drwxrwxr-x 2 salesftp own_www 2 Feb 2 13:53 DARIA
    drwxrwxr-x 5 salesftp own_www 5 Mar 24 2014 FromAdstreamUK
    drwxrwxr-x 5 salesftp own_www 5 Dec 23 2013 FromDGFastChannel
    drwxrwxr-x 2 salesftp own_www 2 Nov 24 11:38 HSBC_ME
    drwxrwxr-x 2 salesftp own_www 2 Nov 25 2013 Haier
    drwxrwxr-x 2 salesftp own_www 2 Dec 9 10:48 JAPAN
    drwxrwxr-x 3 salesftp own_www 3 Mar 3 2014 Jaguar
    drwxrwxr-x 2 salesftp own_www 2 Dec 8 11:07 KAZAKHSTAN
    drwxrwxr-x 2 salesftp own_www 2 Jun 17 2014 Liberty
    drwxrwxr-x 2 salesftp own_www 2 Dec 15 12:23 ONETWOFOUR
    drwxrwxr-x 2 salesftp own_www 2 Jul 14 2014 OOREDOO-BBC-100614
    drwxrwxr-x 2 salesftp own_www 2 Nov 18 2013 Photos_VPONYC2014_nr1
    drwxrwxr-x 2 salesftp own_www 2 Oct 21 09:20 Profmed_new_17_09_2014
    drwxrwxr-x 2 salesftp own_www 2 Mar 3 2014 RCS
    drwxrwxr-x 2 salesftp own_www 2 Dec 8 11:07 Revised_Manila_1106
    drwxrwxr-x 3 salesftp own_www 3 Feb 13 12:12 SEB
    drwxrwxr-x 2 salesftp own_www 2 Jan 19 15:02 Samsung_Galaxy_Note_4
    drwxrwxr-x 2 salesftp own_www 2 Nov 24 11:38 Samsung_PR
    drwxrwxr-x 2 salesftp own_www 2 Apr 1 2014 Simonsberg
    drwxrwxr-x 2 salesftp own_www 2 Mar 18 2013 South_Africa_BBC_World_OffAirs
    drwxrwxr-x 3 salesftp own_www 3 Aug 29 10:46 TellyJuice
    -rw-rw-r-- 1 salesftp own_www 438289968 Jan 17 05:38 TourismMalaysiaENgLifestyle.mxf
    -rw-rw-r-- 1 salesftp own_www 437977136 Jan 17 05:38 TourismMalaysiaengCulture.mxf
    -rw-rw-r-- 1 salesftp own_www 7752234044 Jan 16 16:45 TourismMalaysiathirtysecculture.mov
    -rw-rw-r-- 1 salesftp own_www 7757771352 Jan 16 16:44 TourismMalaysiathirtyseclifestyle.mov
    drwxrwxr-x 3 salesftp own_www 3 Feb 12 02:16 bbc_channels
    drwxrwxr-x 15 salesftp own_www 15 Jan 13 15:20 incoming
    drwxrwxr-x 2 salesftp own_www 2 Dec 2 2013 wetransfer-cafe17
    226 Transfer complete
    CWD incoming
    250 CWD command successful
    PWD
    257 "/incoming/incoming" is the current directory
    PORT 192,168,0,108,224,74
    200 PORT command successful
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxr-x 15 salesftp own_www 15 Jan 13 15:20 .
    drwxrwxrwx 39 salesftp 200 46 Feb 13 12:18 ..
    drwxrwxr-x 9 salesftp own_www 10 Feb 13 17:56 BBC_WORLD_NEWS
    drwxrwxr-x 2 salesftp own_www 2 Apr 14 2014 BMW_Upload
    drwxrwxr-x 2 salesftp own_www 2 Oct 6 09:50 Diners
    drwxrwxr-x 2 salesftp own_www 2 Jul 28 2014 LG_G3_TVCs_16x9_PAL
    drwxrwxr-x 2 salesftp own_www 2 May 19 2014 OCCV_010_226_E_H
    drwxrwxr-x 2 salesftp own_www 2 May 19 2014 OCCV_010_227_E_H
    drwxrwxr-x 2 salesftp own_www 2 May 19 2014 OCCV_05_225_E_H
    drwxrwxrwx 3 salesftp own_www 3 Apr 16 2014 PDOT-BBC
    drwxrwxr-x 2 salesftp own_www 3 Jan 13 15:27 PDOT-MONTAGE-BBC
    dr-xr-xr-x 2 salesftp own_www 2 Aug 4 2014 PDOT-NEMO-BBC
    drwxr-xr-x 2 salesftp own_www 2 Jun 16 2014 PDOT-RELAX-BBC
    drwxrwxr-x 3 salesftp own_www 3 Sep 1 10:53 PROFMED
    drwxrwxr-x 6 salesftp own_www 6 Apr 24 2014 VALPREFROZEN
    226 Transfer complete
    CWD BBC_WORLD_NEWS
    250 CWD command successful
    PWD
    257 "/incoming/incoming/BBC_WORLD_NEWS" is the current directory
    PORT 192,168,0,108,224,77
    200 PORT command successful
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxr-x 9 salesftp own_www 10 Feb 13 17:56 .
    drwxrwxr-x 15 salesftp own_www 15 Jan 13 15:20 ..
    drwxrwxr-x 5 salesftp own_www 5 Feb 9 14:20 BrandUSA
    drwxrwxr-x 2 salesftp own_www 2 Feb 5 14:06 CHINA_NATIONAL_TOURISM_2015_YEAR_OF_SILK_ROAD_30SEC
    drwxrwxr-x 2 salesftp own_www 2 Feb 5 14:06 CHINA_NATIONAL_TOURISM_2015_YEAR_OF_SILK_ROAD_30SEC_WITH_SLATE
    -rw-rw-r-- 1 salesftp own_www 791225524 Jan 16 17:58 NEC_SAFER_CITIES_AND_PUBLIC_SERVICES_M0019580.mxf
    drwxrwxr-x 2 salesftp own_www 2 Feb 9 14:20 ROLEX
    drwxrwxr-x 5 salesftp own_www 5 Feb 4 10:21 SUMITOMO
    drwxrwxr-x 2 salesftp own_www 3 Feb 12 13:25 TOP_CEO
    drwxrwxr-x 2 salesftp own_www 2 Feb 13 17:56 ZTE
    226 Transfer complete
    CWD ZTE
    250 CWD command successful
    PWD
    257 "/incoming/incoming/BBC_WORLD_NEWS/ZTE" is the current directory
    PORT 192,168,0,108,224,78
    200 PORT command successful
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxr-x 2 salesftp own_www 2 Feb 13 17:56 .
    drwxrwxr-x 9 salesftp own_www 10 Feb 13 17:56 ..
    226 Transfer complete
    TYPE I
    200 Type set to I
    PORT 192,168,0,108,224,80
    200 PORT command successful
    STOR ZTE 2_13_colored.mp4
    550 ZTE 2_13_colored.mp4: Forbidden filename
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of ZTE 2_13_colored.mp4, will retry (attempt #1)
    PWD
    257 "/incoming/incoming/BBC_WORLD_NEWS/ZTE" is the current directory
    PORT 192,168,0,108,224,81
    200 PORT command successful
    STOR ZTE 2_13_colored.mp4
    550 ZTE 2_13_colored.mp4: Forbidden filename
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of ZTE 2_13_colored.mp4, will retry (attempt #2)
    PWD
    257 "/incoming/incoming/BBC_WORLD_NEWS/ZTE" is the current directory
    PORT 192,168,0,108,224,82
    200 PORT command successful
    STOR ZTE 2_13_colored.mp4
    550 ZTE 2_13_colored.mp4: Forbidden filename
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of ZTE 2_13_colored.mp4, will retry (attempt #3)
    PWD
    257 "/incoming/incoming/BBC_WORLD_NEWS/ZTE" is the current directory
    PORT 192,168,0,108,224,83
    200 PORT command successful
    STOR ZTE 2_13_colored.mp4
    550 ZTE 2_13_colored.mp4: Forbidden filename
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    Fetch could not put “ZTE 2_13_colored.mp4” because the FTP server encountered an error accessing a file or folder. (If you entered a file name, folder name, or URL, check that it is correct.
    Server responded: “ZTE 2_13_colored.mp4: Forbidden filename”)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4691516 reply_received = 4691516 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4691516 reply_received = 4691516 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4691516 reply_received = 4691516 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4691516 reply_received = 4691516 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 4691534 reply_received = 4691516 TickCount() - reply_received = 18
    226 Abort successful

    Posted 8 years ago #

  • Jim Matthews Administrator

    Hi,

    My guess is that the server is objecting to the space character in the file name. Could you try replacing the space with an underscore?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • marie Member

    I am using Trial Version: Keep getting same error message when try to upload from Macalister OS X to Qnap NAS
    "Forbidden File name"
    The suggestions above do not work for me. I am not prepared to buy Fetch unless this upload problem can be solved.

    Posted 7 years ago #

  • Jim Matthews Administrator

    Hi marie,

    What is the name of the file that is generating the error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

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