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Forbidden You don't have permission to access /filename/ on this server. (7 posts)

  • Started 2 years ago by michelestapleton
  • Latest reply 2 years ago from michelestapleton
  • michelestapleton Member

    I'm a pro photog, when I shoot a job for a client I typically generate a web gallery in Lightroom and then use fetch to upload the gallery to my website where my client can proof it. Has been working like a charm for at least 15 years. Today I did everything like I normally do, and after the upload was done and I tested the gallery, I got this message:

    Forbidden

    You don't have permission to access /Macdonald/ on this server.

    The gallery is in the same place I always upload other galleries. And the really odd thing is that some things that I have uploaded in the past are accessible (http://www.michelestapleton.com/blog, or http://michelestapleton.com/RedCart/ , but some are not. (ex http://www.michelestapleton.com/Pilar)

    I have no clue what is going on. Any idea?

    Thanks for your help.

    Edited 2 years ago #

  • admin Key Master

    That's odd. You might check the permissions of the folders for the working galleries, compared to the ones that aren't working, using the Get Info command. Do you see a pattern? They should all be readable and executable by everyone.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • michelestapleton Member

    Where do you check the permission of folder that are already posted online? I know how to check permissions on a folder on a Mac, but not how to check the permissions of something posted online.

    I did check the permissions of the folder I had posted (as it appeared on the hard drive) and changed all access to read and write, and reposted it, but I still can't go to that URL.

    Thanks.

    Posted 2 years ago #

  • admin Key Master

    To check the permissions of a folder on the server, select the folder in Fetch's file list, and click the Get Info button. You may need to click on the little triangle next to "Ownership and Permissions" to see the permission settings.

    Here's a help topic on viewing permissions:

    http://fetchsoftworks.com/fetch/help/Contents/Tutorial/HowToSetPermissions.html

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • michelestapleton Member

    Here is what the permissions box looks like. http://www.michelestapleton.com/Fetch.png

    And, I just discovered that if I typed out the whole folder name with index.html added that I can see the folder. Is it possible that was my problem? In the past I've never had to type out the index.html part, I'm pretty sure I could just type the folder name and the index would show up. Am I going crazy or have things changed?

    Edited 2 years ago #

  • admin Key Master

    It appears to be working now without the "index.html".

    Posted 2 years ago #

  • michelestapleton Member

    Yes, I also contacted my web host and they fiddled with something. Thanks so much for helping me with this.

    Posted 2 years ago #

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