Fetch Softworks

Forgot Password (2 posts)

• Started 14 years ago by Sean Furber
• Latest reply 14 years ago from Scott McGuire

• Sean Furber Member

  Hi,

  I misplaced my password to connect to the ftp site. How do I retrieve my password?

  Thanks,

  Sean

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Sean,

  You should contact the company or person that operates the server to which you are trying to connect, and ask them to tell you the hostname, username, and password you need to use. (If you are trying to upload webpages, usually this means you should contact the web hosting provider that you have signed up with or your Internet service provider.)

  Fetch Softworks is not a hosting provider — we do not run or maintain servers for customers, so we do not have access to the information you need to use to connect. We just make Fetch, software that lets you move files from your Macintosh to servers run by other companies or people.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #