Fetch Softworks

From my made shortcuts the passwords have disappeared (5 posts)

• Started 5 years ago by Rfoss
• Latest reply 5 years ago from Matt

• Rfoss Member

  How can I resolve my passwords not showing up in my Made Shortcuts. They have been created for years and now when I try to open my shortcut my password no longer exists in the window. I have to put the password in manually every time.

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  Fetch stores passwords in the macOS keychain. You can examine the contents of the keychain using the Keychain Access application (it's found in the Utilities folder). Do you see your passwords there?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Rfoss Member

  In the Keychain Access columns heads read from left to right.
  Name/Kind/Date Modifies/Expires/Keychain

  There are no Passwords
  Under Kind it says Fetch Password for each of the FTP sites I frequently add fils to.

  What other Ideas might help me restore you shortcuts?

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  It sounds like you see entries for your passwords in Keychain Access. What happens when you double-click one of those entries? Are you able to show the password?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Matt Member

  I am experiencing same issue. Did you find a resolution for this?

  Posted 5 years ago #