Fetch Softworks

ftp adres not working for download (3 posts)

• Started 8 years ago by Maarten
• Latest reply 8 years ago from Maarten

• Maarten Member

  Hello.
  I recently upgraded to a new macbook pro, installed fetch but encountered a problem.
  To get files to my clients I upload them to fetch, copy the name of the folder in the fetch window paste it into an email and they can download it.
  On my new computer the copy'd address is totally different from my old computer and are impossible to download.
  If I copy the address of the same file on my old computer everything is allright and I ( or a client ) can download the file. The fetch version is the same and the latest.

  The address of the same file (on my ftp server):
  New computer: ftp://fnpqr93:@maartennoordijk.nl/httpdocs/klanten/Def/Sanquin-ipfa.zip
  old computer: http://www.maartennoordijk.nl/klanten/Def/Sanquin-ipfa.zip

  Posted 8 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for posting. To correct this problem you need to configure WebView on your new computer. To do that:

  1) On your new computer, open Fetch and connect to the server
  2) Navigate to the Def folder
  3) Holding down the Option key, click the WebView button in the window toolbar
  4) You will be prompted to enter the current folder's Web Address; enter:

  http://www.maartennoordijk.nl/klanten/Def/

  and click OK.
  5) Select the Sanquin-ipfa.zip file and choose Copy Web Address from the Edit menu; it should be the same address you see on the old computer.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• Maarten Member

  Hello Jim.

  It works.
  Thank you.

  Maarten Noordijk

  Posted 8 years ago #