Fetch Softworks

FTP connection could not be opened because the FTP server has shut down (2 posts)

• Started 7 years ago by Alex
• Latest reply 7 years ago from Jim Matthews

• Alex Member

  About an hour ago, I was able to connect to the FTP server and upload files to my website. For some reason, all of the sudden, I'm receiving an error message "FTP connection could not be opened because the FTP server has shut down" Server responded "Home directory not available - aborting." I have no idea what the issue could be here!!

  Heres my fetch transcript:

  Fetch 5.7.5 (5H1476) Intel (Web Store) running on Mac OS X 10.11 (15A284) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCHEX001-R8Y8-SS8B T
  Connecting to nocandomusic.com port 21 (Mac OS X firewall is allowing connections) (3/11/16, 7:59 PM)
  Connected to 66.147.244.213 port 21 (3/11/16, 7:59 PM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 1 of 1000 allowed.
  220-Local time is now 20:59. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER nocando@vintaclothing.com
  331 User nocando@vintaclothing.com OK. Password required
  PASS
  421 Home directory not available - aborting
  An FTP connection to “nocandomusic.com” could not be opened because the FTP server has shut down. (Try again, or contact the server administrator to verify that the server is running.
  Server responded: “Home directory not available - aborting”)
  Update check skipped at 3/11/16, 8:00 PM (next check after 3/15/16, 1:25 PM)
  Connecting to nocandomusic.com port 21 (Mac OS X firewall is allowing connections) (3/11/16, 8:03 PM)
  Connected to 66.147.244.213 port 21 (3/11/16, 8:03 PM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 1 of 1000 allowed.
  220-Local time is now 21:03. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER nocando@vintaclothing.com
  331 User nocando@vintaclothing.com OK. Password required
  PASS
  421 Home directory not available - aborting
  An FTP connection to “nocandomusic.com” could not be opened because the FTP server has shut down. (Try again, or contact the server administrator to verify that the server is running.
  Server responded: “Home directory not available - aborting”)
  Connecting to nocandomusic.com port 21 (Mac OS X firewall is allowing connections) (3/11/16, 8:03 PM)
  Connected to 66.147.244.213 port 21 (3/11/16, 8:03 PM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 1 of 1000 allowed.
  220-Local time is now 21:03. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER nocando@vintaclothing.com
  331 User nocando@vintaclothing.com OK. Password required
  PASS
  421 Home directory not available - aborting
  An FTP connection to “nocandomusic.com” could not be opened because the FTP server has shut down. (Try again, or contact the server administrator to verify that the server is running.
  Server responded: “Home directory not available - aborting”)

  Any help would be greatly appreciated!!!

  Thanks,
  Alex

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  That "Home directory not available - aborting" message is coming from the server, nocandomusic.com. You should contact the people who administer that server -- i.e. your web hosting company -- and let them know about the error message. This is the sort of problem that only they can fix.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #