Fetch Softworks

ftp Download:access denied (6 posts)

• Started 19 years ago by Ryan
• Latest reply 16 years ago from Scott McGuire

• Ryan Member

  I have no idea if this problem is related to Fetch or to my ownsite/service provider.

  I have uploaded a FTP file to my site via Fetch and I can't "get" the file. I have tried dozens of times. The server says "permission denied." Any ideas?

  Thanks - Ryan
  ------------
  transcript:

  PASV
  227 Entering Passive Mode (64,176,103,244,10,65).
  RETR IntExperiment1.mp3
  550 IntExperiment1.mp3: Permission denied
  ftp_retrieve: -30000 (state == RGET_RETRIEVING)
  PWD
  257 "/incoming" is current directory.

  Posted 19 years ago #

• Jim Matthews Administrator

  The server is saying you don't have permission to read that file. Are you logged in anonymously, or under a username and password?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Ryan Member

  Jim,

  After reading the forum, I thought perhaps I had done it anonymously. I tried again using my website login in and password (via Fetch) but to no avail.

  Thanks for your reply - Ryan

  Posted 19 years ago #

• Jim Matthews Administrator

  If you were able to login with your username and password, and still couldn't get that file, I'd ask the server administrator to adjust the file's permissions.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Frank Lowney Member

  I'm getting a similar error for a "lostund" folder. Why can't I simply instruct Fetch to skip errors and note these events?

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi flowney,

  Thanks for the suggestion, we will keep it in mind as we develop future versions of Fetch.

  But I'm sorry, there is no way to tell Fetch to do that currently.

  What are you trying to do when you run into this problem? If we know more about what you're trying to accomplish, we may be able to suggest a way to avoid the error.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #