Fetch Softworks

FTP SERVER CANNOT ACCESS FILE (2 posts)

• Started 14 years ago by JOHN NEW
• Latest reply 14 years ago from Scott McGuire

• JOHN NEW Member

  Tried to delete old filoes and upload new (re-designed) files.
  1) Message came up that Fetch could not view one of the 'named' picture files.

  2)I replaced the picture on my iWeb application and went through uploading process.

  3)Same error notice - so I tried to delete old files. Same error message.

  Cannot get past this problem. I have screen grabbed error message if this would help.

  Best regards, John

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi John,

  Most likely the problem is that your files have characters in them that your FTP server does not like.

  If you can send us a Fetch transcript, we will examine it and try to figure out what the problem is. To do this:

  * Quit Fetch, if it's running.
  * Open Fetch again.
  * Connect to your server.
  * Try to view one of the picture files that gave you an error.
  * Try to delete one of the old files that gave you an error when you tried to delete.
  * Go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #