Fetch Softworks

FTP server sent unexpected respone. (4 posts)

• Started 13 years ago by Johnnie
• Latest reply 13 years ago from Scott McGuire

• Johnnie Member

  I have been trying to upload a podcast from my mac to podbean tonight using fetch, I keep getting this response. Fetch could not create the folder "FIRST CAST" because the FTP sever sent unexpected response. Please help.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Johnnie,

  Some FTP servers do not accept files or folders whose names include spaces - I see that the folder you're trying to upload has a space in its name. You may want to try renaming things so that it does not have a space in it and see if that fixes the problem.

  If that doesn't seem to help, please do the following, which will give us more information about the problem:

  * Quit Fetch.
  * Open Fetch again.
  * Connect to your server.
  * Try uploading again.
  * After you receive the error, go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  And we'll take a look and see if we can figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• Johnnie Member

  I fixed the unexpeted response(thanks for the help). Now I get "the server saysI do not have required permissions. Here is the transcript for this problem.

  Fetch 5.6 (5F64) Intel running on Mac OS X 10.6.4 (10F569) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Expires 9/23/10 T
  Connecting to ftp12.podbean.com port 21 (Mac OS X firewall is allowing connections) (9/12/10 12:56 AM)
  Connected to 67.159.7.212 port 21 (9/12/10 12:56 AM)
  220 "welcome to ftp7.podbean.com FTP service"
  USER johnwfpef
  331 Please specify the password.
  PASS
  230 Login successful.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/"
  PWD
  257 "/"
  TYPE A
  200 Switching to ASCII mode.
  PASV
  227 Entering Passive Mode (67,159,7,212,124,145).
  Making data connection to 67.159.7.212 port 31889
  LIST -al
  150 Here comes the directory listing.
  drwxr-xr-x 2 983 983 512 Sep 11 22:26 .
  drwxr-xr-x 2 983 983 512 Sep 11 22:26 ..
  226 Directory send OK.
  Update check skipped at 9/12/10 12:56 AM (next check after 9/13/10 6:46 AM)
  PWD
  257 "/"
  PWD
  257 "/"
  TYPE I
  200 Switching to Binary mode.
  PASV
  227 Entering Passive Mode (67,159,7,212,128,21).
  Making data connection to 67.159.7.212 port 32789
  STOR first cast..m4a
  150 Ok to send data.
  226 Transfer complete.
  Successful upload of first cast..m4a as binary data (7,998,021 bytes, 133,300 bytes/sec, 1:00 elapsed) completed at 9/12/10 12:59 AM
  MDTM first cast..m4a
  213 20100911235911
  SIZE first cast..m4a
  213 7998021
  PASV
  227 Entering Passive Mode (67,159,7,212,130,163).
  Making data connection to 67.159.7.212 port 33443
  RETR first cast..m4a
  550 Permission denied.
  Unsuccessful download of first cast..m4a (0/7,998,021 bytes, 0 bytes/sec, 0:00 elapsed) stopped at 9/12/10 12:59 AM (error: 2,-30008)
  Fetch could not get “first cast..m4a” because the server says you do not have the required permissions. (Contact the server administrator if you think you should have permission to take this action.
  Server responded: “Permission denied.”)
  ftp_retrieve: 2,-30008 (state == RGET_RETRIEVING)
  PWD
  257 "/"
  TYPE A
  200 Switching to ASCII mode.
  PASV
  227 Entering Passive Mode (67,159,7,212,137,6).
  Making data connection to 67.159.7.212 port 35078
  LIST -al
  150 Here comes the directory listing.
  drwxr-xr-x 2 983 983 512 Sep 11 23:58 .
  drwxr-xr-x 2 983 983 512 Sep 11 23:58 ..
  -rw-r--r-- 1 983 983 7998021 Sep 11 23:59 first cast..m4a
  226 Directory send OK.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Johnnie,

  It looks like your file still has a space in its name, and an extra period; its name is "first cast..mp4".

  And these are likely the cause of this problem too. Some servers, even if you successfully upload a file with a space in its name, won't let you do anything with the file after you've uploaded it, because they don't understand files with spaces in their names. Extra periods in the name can also cause a problem too.

  For best results, you should only use letters, numbers, and underscores in names of files that you're going to upload to an FTP server.

  I recommend that you rename the file to "firstcast.m4a" - no space, no extra period - and try again.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #