ftp usernames that require email type address

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Eddie Member

Hi just switched to a new hosting server and all our sub and addon domains require usernames in this configuration:

user@domain.ending

The logs show fetch isn't transmitting those addresses correctly and the server refuses access. Been using Fetch as my ftp client for years and don't want to switch. How can I use fetch as my client with usernames that are email addresses?

Posted 11 years ago #
Jim Matthews Administrator

Hi Eddie,

Could you choose "Fetch Transcript" from the Window menu after a login attempt and post the contents of that window? That will show what Fetch is sending to the server.

Thanks,

Jim Matthews
Fetch Softworks

Posted 11 years ago #
Eddie Member

Sent the transcript with my second message and just resent it again.

Posted 11 years ago #