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ftp usernames that require email type address (3 posts)

  • Started 10 years ago by Eddie
  • Latest reply 10 years ago from Eddie
  • Eddie Member

    Hi just switched to a new hosting server and all our sub and addon domains require usernames in this configuration:

    user@domain.ending

    The logs show fetch isn't transmitting those addresses correctly and the server refuses access. Been using Fetch as my ftp client for years and don't want to switch. How can I use fetch as my client with usernames that are email addresses?

    Posted 10 years ago #

  • Jim Matthews Administrator

    Hi Eddie,

    Could you choose "Fetch Transcript" from the Window menu after a login attempt and post the contents of that window? That will show what Fetch is sending to the server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Eddie Member

    Sent the transcript with my second message and just resent it again.

    Posted 10 years ago #

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