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FTP with TLS/SSL login (2 posts)
- Started 1 year ago by Maverick
- Latest reply 1 year ago from Jim Matthews
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Maverick Member
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Jim Matthews Administrator
Hi,
You should only enter the "mydomain.com" part in the Hostname field, and set the Connect using menu to "FTP with TLS/SSL". If that doesn't work, please contact me at https://fetchsoftworks.com/fetch/feedback with the contents of the Fetch Transcript window (after trying to connect).
Thanks,
Jim Matthews
Fetch Softworks
- Page 1
Hi! Our web host updated the server and it now requires to log into FTP using TLS/SSL. But for the life of me, can't get it to work with Fetch. In FileZilla, I had to change hostname to "sftp://mydomain.com" and the new port and that worked, but that does not work with Fetch. When I type sftp://mydomain.com as the hostname, it reverts to just the domain and changes TLS/SSL to SFTP, which also does not work. Leaving the domain as the hostname also doesn't work with TLS/SSL.
This is on a cPanel server.
Any suggestions?
Thank you!
Edited 1 year ago #