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FTP with TSL/SSL connection could not be opened because connection timed out. (5 posts)

  • Started 5 months ago by Greg
  • Latest reply 5 months ago from Greg
  • Greg Member

    I am using a Mac running OS X 10.7.5. I have been attempting to connect to an FTP site for several weeks using Fetch Version 5.7.7 and the TSL/SSL option. The connection keeps timing out. I can connect to the site from another Mac using Filezilla. Could you please help.

    The Fetch transcript is below.

    Fetch 5.7.7 (5H1795) Intel (Web Store) running on Mac OS X 10.7.5 (11G63) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-F5NB-E69Q T
    Connecting to animadesigns-shop.com port 90 (Mac OS X firewall is limiting connections to specific applications) (12/13/18 4:48 PM)
    An FTP with TLS/SSL connection to “animadesigns-shop.com” could not be opened because the connection timed out. (There might be a problem with your network, or the server might not be responding.)
    Update check skipped at 12/13/18 4:50 PM (next check after 12/17/18 2:08 AM)

    Posted 5 months ago #

  • Jim Matthews Administrator

    Hi,

    Are you sure that you're connecting to port 90 with Filezilla? I don't get any answer when I try to connect to that port.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 months ago #

  • Greg Member

    Jim,

    You are correct, I put the wrong port number in my message and the login script. It should have been port 990. I have tried to reboot the Mac and power cycle the cable modem and router. Here is the latest Fetch transcript:

    Fetch 5.7.7 (5H1795) Intel (Web Store) running on Mac OS X 10.7.5 (11G63) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-F5NB-E69Q T
    Connecting to animadesigns-shop.com port 990 with TLS/SSL (Mac OS X firewall is limiting connections to specific applications) (12/14/18 5:00 PM)
    Connected to 50.97.69.131 port 990 (12/14/18 5:00 PM)
    get_reply():con_conn->Getline() returns 3,-9844
    An FTP with TLS/SSL connection to “animadesigns-shop.com” could not be opened because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.)
    Update check skipped at 12/14/18 5:00 PM (next check after 12/17/18 2:08 AM)

    Posted 5 months ago #

  • Jim Matthews Administrator

    Hi,

    It looks like the server requires a newer version of TLS than is provided by OS X 10.7. Fetch uses the TLS software built into OS X, while FileZilla has its own TLS implementation, which would explain why FileZilla can connect.

    I suspect that you could connect to this server with Fetch on OS X 10.8 or 10.9, but on 10.7 you probably need to use FileZilla.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 months ago #

  • Greg Member

    Thanks, Jim.

    I'll see if I can find a version of Filezilla that runs on OS X 10.7.5.

    Posted 5 months ago #

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