Fetch Softworks

Getting the list (4 posts)

• Started 11 years ago by York Knowlton
• Latest reply 11 years ago from Jim Matthews

• York Knowlton Member

  I'm trying to update a website for one of my clients. With just one client site I repeatedly get "Getting file list ..." without ever getting the "connected" indication. I have tried to copy files over (on this one client site) and all I see is the same "Getting file list"...

  Fetch is working fine on the other sites (hosted by the same company"

  Help!

  Posted 11 years ago #

• Jim Matthews Administrator

  I'd recommend submitting the contents of the Fetch Transcript window at http://fetchsoftworks.com/fetch/feedback -- that information should help us figure out what's going on.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• York Knowlton Member

  Thanks for the reply Jim,

  I was not familiar with Fetch Transcripts. Naturally when I went to try this morning Fetch was able to connect successfully. So all is fine and now I know about the Fetch Transcript window.

  Thanks,

  York

  Posted 11 years ago #

• Jim Matthews Administrator

  I'm glad to hear that the problem was only temporary.

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #