Fetch Softworks

GSSAPI Error. (8 posts)

• Started 19 years ago by FetchTVP
• Latest reply 19 years ago from Jim Matthews

• FetchTVP Member

  I'm unable to login with kerberos. All other apps authenticate fine using GSS. The error is as follows--> GSSAPI error: An invalid name was supplied. Hostname cannot be canonicalized. I'm using Fetch 4.0.3. Any ideas?

  Posted 19 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after you get the error?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• FetchTVP Member

  Originally posted by JimMatthews:

  Could you post the contents of the Fetch Transcript window after you get the error?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Here's the info:

  Connecting to ftp.tvpstudios.com port 21 (8/13/04 9:53:55 AM)
  220 www.tvpstudios.com FTP server (Version: Mac OS X Server 10.3.2 - SAPI) ready.
  ADAT
  503 You must issue an AUTH first.
  AUTH GSSAPI
  334 Send authorization data.
  gss_send_tok_buff = ftp@
  gss_send_tok_buff = host@

  I find it interesting that the server version is listed as 10.3.2 when it is actually 10.3.5

  Thanks.

  Posted 19 years ago #

• Jim Matthews Administrator

  It looks like Fetch isn't able to get the canonical host name for www.tvpstudios.com. From here it looks like the IP address for that name is 209.177.208.145. Could you run the Terminal program and type:

  host 209.177.208.145

  Does that give you back a name (like mail.tvpstudios.com)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• FetchTVP Member

  Originally posted by JimMatthews:

  It looks like Fetch isn't able to get the canonical host name for www.tvpstudios.com. From here it looks like the IP address for that name is 209.177.208.145. Could you run the Terminal program and type:

  host 209.177.208.145

  Does that give you back a name (like mail.tvpstudios.com)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Yes, I get mail.tvpstudios.com.

  Posted 19 years ago #

• Jim Matthews Administrator

  So the question is why Fetch isn't getting back what it needs. Does it make any difference if you try to connect to mail.tvpstudios.com?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• FetchTVP Member

  Ok. I've changed all the kerberos realm info. I've updated the realm name and all the principles. Under the new realm name everything works except for fetch. I'm still getting the same error as above. When I open my connection with gss selected, I get the kerberos login screen, as usual. I'm able to login and get my ticket, but then fetch errors out. Here's the transcript window again-->

  Connecting to MAIL.TVPSTUDIOS.COM port 21 (8/17/04 2:38:47 PM)
  220 mail.tvpstudios.com FTP server (Version: Mac OS X Server 10.3.2 - SAPI) ready.
  ADAT
  503 You must issue an AUTH first.
  AUTH GSSAPI
  334 Send authorization data.
  gss_send_tok_buff = ftp@
  gss_send_tok_buff = host@

  BTW, what service should fetch be getting when I receive my ticket?
  Thanks.

  Posted 19 years ago #

• Jim Matthews Administrator

  Fetch tries both the "ftp" and "host" services.

  Are you sure that you're running Fetch 4.0.3? It puts a line at the top of the transcript that I'm not seeing in your transcripts.

  If you are running 4.0.3 my best guess is that you're running into a DNS problem. I might be able to send you a test build that would gather more information; send email to bugs @ fetchsoftworks.com if you'd like to try that.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #